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Contracts Administrator
Monroe, NC
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ASSA ABLOY

Service Provider Coordinator

Job Description

We're looking for a dynamic and strategic Service Provider Coordinator to align performance expectations, drive performance, and ensure seamless operations related to contracting, and billing of our service providers. This role is critical to optimizing cost, mitigating risk, and building long-term partnerships that fuel our business growth.

Key Responsibilities

Vendor Strategy & Relationship Management Identify, evaluate, and onboard vendors aligned with business goals

Serve as the primary liaison between internal teams and external partners

Foster collaborative, long-term relationships with vendors across categories

Conduct regular performance reviews and implement improvement plans Contract Negotiation & Compliance Lead RFPs, RFQs, and contract negotiations with service providers

Draft, review, and manage contracts including NDAs, MSAs, SOWs, and SLAs

Ensure compliance with legal, regulatory, and ethical standards

Collaborate with legal and finance teams to manage contract lifecycle Billing Remediation & Financial Oversight Validate and reconcile vendor invoices and resolve billing discrepancies

Analyze spend data to identify cost-saving opportunities

Manage dispute resolution, and documentation for audits

Align vendor costs with budget forecasts and financial goals Skills & Competencies

Strategic & Analytical Vendor lifecycle management and performance benchmarking

Risk assessment and process optimization

Data-driven decision-making and spend analysis Communication & Influence Strong negotiation and conflict resolution skills

Stakeholder management across cross-functional teams

Leadership and influence without formal authority

Ability to clearly communicate, expressing requirements and expectations to a wide range of individuals Technical & Financial Proficiency in vendor management systems (e.g., Corrigo, BAAN)

Contract lifecycle management Willingness to manage multiple tasks at once and adhere to guidelines, budgets, and deadlines

Basic computer skills, especially email, spreadsheets, and presentation creation software Qualifications 5+ years of experience in Customer Relations, vendor management, procurement, or sourcing

Proven track record in contract negotiation and billing remediation

Excellent interpersonal, analytical, and organizational skills We are the

ASSA ABLOY

GroupOur people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces

  • physical and virtual
  • safer, more secure, and easier to access. As an employer, we value results
  • not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions
  • supporting them with regular feedback, training, and development opportunities.

Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Review key factors to help you decide if the role fits your goals.
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Total Score
78
out of 100
Average of individual scores