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Contracts Administrator
Akron, OH
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GMP Friction Products

Short term Sales Administrator

Job Description

Part-Time Sales Administrator Short-Term Assignment A manufacturing company in Akron is seeking a detail-oriented, proactive, and inquisitive Sales Administrator to support our sales, operations, engineering, and accounting teams on a part-time basis for a short-term assignment. This role is ideal for someone who enjoys working cross-functionally, managing customer and order-related activities, and identifying opportunities to streamline processes and improve efficiency. Key Responsibilities Order Entry & Validation Enter customer orders accurately and validate order details for completeness and accuracy. Review customer contracts and identify pricing discrepancies or issues. Coordinate with operations to confirm production capacity and scheduling requirements, including press and brazing schedules. Identify opportunities to improve order entry and order validation processes. Request for Quotation (RFQ) Management Create and manage RFQs, ensuring all required information is captured. Collaborate with Engineering to obtain technical input and costing information. Work with Accounting to incorporate updated input costs. Apply pricing policies and margin profiles to support accurate and consistent quotations. Identify opportunities to simplify and streamline the RFQ process. Customer Service & Communication Respond promptly to customer inquiries, collaborating with Operations and Engineering as needed. Provide weekly updates to designated customers regarding delivery dates and order status, as required. Address customer concerns related to discrepancies, requested delivery date improvements, and order changes. Maintain clear and professional communication to support customer satisfaction. Return Material Authorization (RMA) Initiate the RMA process and coordinate the necessary follow-up with relevant internal teams. Qualifications & Skills Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to manage multiple tasks and prioritize effectively. Strong problem-solving skills and a proactive, inquisitive mindset. Comfortable working collaboratively across Sales, Operations, Engineering, and Accounting. A continuous-improvement mindset, with an interest in finding smarter, more efficient ways to manage order entry, data validation, and RFQ processing. Previous experience in sales administration, order management, customer service, or a similar role is an asset. What We're Looking For We are looking for someone who goes beyond completing routine administrative tasks—someone who asks questions, identifies inefficiencies, and looks for practical ways to improve processes while maintaining accuracy, responsiveness, and a strong customer focus.
Position Type:
Part-Time, Short-Term Assignment If you are organized, customer-focused, and enjoy improving the way things work, we would welcome the opportunity to hear from you.
Pay:
Up to $30.00 per hour
Work Location:
In person
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