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Corporate Development Analyst / Manager
Venice, FL
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Now viewing: Medical Office Manager Dermatology & Med Spa | $70K$100K
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REJUVA DERMATOLOGY, WEIGHT LOSS AND COSMETIC CENTER

Medical Office Manager Dermatology & Med Spa | $70K$100K

Job Description

REJUVA Dermatology, Vein & Cosmetic Center is seeking an experienced, motivated, and growth-oriented Medical Office Manager to oversee the daily operations of our multi-specialty dermatology and aesthetic practice. This is a hands-on leadership position combining medical practice management with a strong emphasis on expanding our cosmetic and laser department. The ideal candidate will have experience in medical aesthetics, cosmetic dermatology, or med spa management, with demonstrated success in patient acquisition, lead conversion, patient reactivation, marketing initiatives, and revenue growth. Our practice offers an extensive portfolio of advanced cosmetic lasers, skin rejuvenation technologies, body contouring, injectables, hair restoration, and other elective treatments. The Office Manager will work closely with physicians, aestheticians, clinical staff, and administrative personnel to maintain efficient daily operations, improve patient satisfaction, and drive measurable growth. Key ResponsibilitiesPractice Operations & Leadership Oversee daily operations of the medical and cosmetic practice, ensuring efficient workflows, appropriate staffing, and excellent patient experiences. Coordinate activities across front desk, scheduling, medical assistants, cosmetic services, and administrative teams. Serve as a liaison between physicians, clinical staff, and administration, including providing dedicated operational support to an assigned provider. Conduct regular staff meetings to review performance, workflow, and operational improvements. Develop and implement office policies, procedures, and operational protocols. Improve scheduling efficiency, provider productivity, patient flow, and service quality. Collaborate with existing administrative support personnel to ensure effective delegation and accountability. Maintain compliance with HIPAA, OSHA, and applicable healthcare regulations. Cosmetic & Laser Department Growth A major priority of this position is expanding REJUVA's cosmetic and laser services. Work closely with aestheticians and cosmetic providers to increase patient volume, treatment utilization, and departmental revenue. Help recruit, onboard, and coordinate additional aestheticians as the cosmetic department expands. Develop strategies to generate new cosmetic patient leads and convert inquiries into consultations and completed treatments. Lead patient reactivation campaigns targeting existing patients who may benefit from cosmetic and laser services. Establish systematic follow-up processes for cosmetic consultations, prospective patients, and patients who have not proceeded with recommended treatments. Track lead response times, consultation bookings, treatment conversions, patient retention, and cosmetic revenue. Identify opportunities for appropriate cross-referrals between medical dermatology and cosmetic services. Collaborate with providers to develop treatment packages, promotions, and patient education initiatives. Train and motivate staff to effectively communicate cosmetic treatment options while maintaining a patient-centered approach. Establish measurable growth targets and report performance to practice leadership. Marketing, Social Media & Patient Acquisition Actively participate in planning and executing marketing initiatives to attract new cosmetic patients. Collaborate with aestheticians and clinical staff to create social media content, including educational videos, treatment demonstrations, patient testimonials, and before-and-after content with appropriate consent. Coordinate consistent content creation for Instagram, Facebook, and other digital platforms. Work with external marketing agencies to support lead generation, promotions, and new service launches. Organize patient outreach and reactivation campaigns using existing patient communication systems. Monitor marketing-generated leads, consultation bookings, conversion rates, and campaign effectiveness. Support online reputation management, patient reviews, and referral-building initiatives. Staff Supervision & Team Development Supervise, coach, and support front-office personnel, medical assistants, aestheticians, and other assigned staff. Participate in recruiting, interviewing, onboarding, and training new employees. Establish performance expectations and measurable goals. Conduct employee evaluations, provide feedback, and address performance concerns. Promote teamwork, accountability, professionalism, and a positive workplace culture. Ensure appropriate staffing coverage and effective coordination between departments. Work closely with physicians and leadership to address employee-related matters. Patient Experience & Provider Coordination Maintain high standards of patient service throughout the practice. Resolve patient concerns, scheduling challenges, and escalated service issues. Act as an operational liaison for an assigned provider, coordinating communication, staff support, and daily workflow needs. Optimize patient check-in, check-out, appointment scheduling, and treatment coordination. Assist with cosmetic consultations, treatment package presentations, pricing discussions, and patient follow-up when appropriate. Ensure timely communication and consistent patient follow-up. Provide hands-on operational support when needed. Financial Performance & Operational Metrics Monitor key performance indicators, including patient volume, scheduling utilization, cosmetic revenue, consultation conversion, and patient retention. Identify opportunities to improve revenue, operational efficiency, and resource utilization. Track cosmetic department growth against monthly and quarterly targets. Assist with expense oversight, staffing efficiency, and departmental budgeting. Coordinate with billing and administrative teams to address operational issues affecting collections. Provide regular performance reports and recommendations to practice leadership. QualificationsRequired Minimum 3 years of experience in medical office management, med spa management, aesthetic practice operations, or a comparable healthcare leadership role. Experience supervising staff and coordinating daily medical practice operations. Strong leadership, organizational, communication, and problem-solving skills. Experience coordinating patient consultations, follow-up processes, and service-oriented teams. Strong interest in cosmetic medicine, patient acquisition, and practice growth. Ability to work effectively with physicians, providers, and clinical staff. Willingness to take a hands-on approach to daily operations and practice development. Strongly Preferred Direct management experience in a medical spa, cosmetic dermatology practice, plastic surgery practice, or aesthetic laser center. Demonstrated success increasing cosmetic revenue, generating leads, reactivating patients, or improving consultation conversion. Familiarity with aesthetic lasers, RF microneedling, skin tightening, injectables, body contouring, and other cosmetic treatments. Experience coordinating social media content, patient education videos, and aesthetic marketing campaigns. Experience managing or collaborating with aestheticians and cosmetic patient care coordinators. Familiarity with electronic medical records, practice management systems, and patient communication platforms. Experience with performance tracking, sales metrics, and departmental growth initiatives. Ideal Candidate We are particularly interested in candidates who combine strong operational management skills with a business-development mindset.
The ideal candidate:
Has previously helped grow a med spa, cosmetic practice, or aesthetic services department. Understands how to convert patient inquiries into consultations and consultations into completed treatments. Takes initiative in generating business rather than simply maintaining existing operations. Enjoys collaborating with aestheticians and providers on marketing content and patient acquisition. Is comfortable managing employees, resolving patient concerns, and coordinating clinical operations. Is organized, accountable, resourceful, and capable of managing projects independently. Thrives in a physician-led practice that values patient care, teamwork, and measurable results. Compensation & Performance Bonuses Annual compensation: $70,000-$100,000 Base salary: $70,000 annually.
Performance-based bonuses:
Up to $30,000 annually.
Total potential annual compensation:
$100,000. Performance bonuses will be based on measurable objectives, including: Cosmetic and laser department revenue growth. New patient lead generation and consultation conversion. Existing patient reactivation and retention. Marketing initiative execution and effectiveness. Operational efficiency, staff performance, and patient experience. Bonus objectives and performance measurements will be established with practice leadership. Benefits Health insurance Dental insurance Vision insurance 401(k) Paid time off Performance-based bonus opportunities Professional growth and leadership opportunities Collaborative, physician-led work environment Exposure to advanced aesthetic technologies and cosmetic treatments About REJUVA Dermatology, Vein & Cosmetic Center REJUVA Dermatology, Vein & Cosmetic Center is a comprehensive dermatology and aesthetic practice serving Sarasota, Venice, Nokomis, and surrounding communities. Our services include medical and surgical dermatology, Mohs surgery, cosmetic dermatology, advanced laser treatments, skin rejuvenation, injectables, body contouring, vein treatments, hair restoration, and physician-supervised weight management. We are committed to exceptional patient care while continuing to expand our cosmetic and aesthetic services through innovative technologies, personalized treatments, and a highly skilled team. If you have experience managing a medical or aesthetic practice and are excited about growing cosmetic services while leading a high-performing team, we encourage you to apply.
Pay:
$70,000.00 - $100,000.00 per year
Benefits:
Dental insurance Health insurance Vision insurance Application Question(s): How many years of management experience do you have in a medical spa, cosmetic dermatology, plastic surgery, or aesthetic laser practice? Describe a specific example of how you helped increase cosmetic patient volume, consultation conversions, or aesthetic revenue in a previous position. Have you personally coordinated patient reactivation campaigns, cosmetic lead follow-up, or social media content creation?
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Bonuses/Stipends
  • Health Insurance
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