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Senior Program Director Supervisor

• 2.6 Patchogue, NY 11772 $69,000 - $70,000 a year - Full-time Apply with

Indeed Benefits:

401(k) Competitive salary Health insurance Paid time off Training & development Senior Program Director Supervisor (Position opens January 4, 2027)

Hours:

Monday, Tuesday, Friday 9:00-5:00pm and Wednesday, Thursday 12:00pm-8:00pm

Job Summary:

The Senior Program Supervisor provides oversight and support to all shelter programs, ensuring consistent implementation of agency policies, high-quality service delivery, and compliance with OTDA and DSS requirements. This role bridges administrative leadership and direct program operations, supporting Program Directors while assisting the Associate Director with agency-wide coordination.

Qualifications:

Bachelor's degree in Social Work or related field (Master's preferred) Minimum of 3-5 years experience in homeless services or shelter operations Prior supervisory experience required Strong knowledge of

OTDA/DSS

regulations and shelter systems (HMIS, AWARDS, SOAR) Valid driver's license Successful background and CPS clearance

Key Responsibilities:

Program Oversight & Support:

Provide direct supervision and guidance to Program Directors Ensure consistency in program operations across all shelter sites Conduct routine site visits and audits to monitor compliance and safety Assist with staff coverage planning and problem-solving across sites

Compliance & Quality Assurance:

Monitor adherence to OTDA, DSS, and agency regulations Review documentation including incident reports, service plans, and logs Ensure completion of fire drills, inspections, and required trainings Support preparation for audits and site inspections

Staff Supervision & Development:

Support Program Directors with staff supervision, evaluations, and corrective actions Assist in onboarding and training of new staff Provide coaching and leadership development to

Program Directors Operations & Administration:

Assist Associate Director with agency-wide initiatives and coordination Respond to escalated incidents and provide guidance during emergencies Participate in leadership meetings and contribute to policy development Serve as acting support in the absence of the

Associate Director Resident Services Oversight:

Ensure quality case management and service planning across programs Monitor progress toward housing placement goals Support crisis intervention and complex client situations

Additional Duties:

Participate in on-call rotation as needed Assist with community partnerships and external coordination Perform other duties as assigned by the Associate Director or Executive Direct