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Corporate Development Analyst / Manager
Burke, VT
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at Burke Mountain Resort/Bear Den Operations Co in East Burke, Vermont, United States Job Description Burke Mountain Resort is seeking an energetic, visionary, and hands-on Snowsports Manager to lead our Ski & Snowboard School and help create unforgettable experiences for our guests. This is more than a management role. It's an opportunity to shape the future of Snowsports programming at one of New England's most beloved mountain destinations while mentoring instructors, developing innovative programs, and ensuring every guest leaves with a smile.
Why You'll Love This Role:
Lead a dynamic team of instructors and supervisors
Create and grow exciting lesson programs, packages, and guest experiences
Drive business results through strategic planning, staffing, and operational excellence
Make a lasting impact on guests of all ages, from first-time skiers to lifelong enthusiasts
Collaborate with resort leadership, marketing, sales, and operations teams
What You'll Do:
As the Snowsports Manager, you'll oversee the daily operations of the Ski & Snowboard School and lead all aspects of guest experience, staffing, training, and program development.
Leadership & Team Development:
Recruit, hire, train, mentor, and inspire instructors, supervisors, and department leaders
Foster a culture of accountability, teamwork, safety, and exceptional guest service
Conduct performance evaluations and provide ongoing coaching and development
Partner with Human Resources on recruitment and retention strategies
Guest Experience Excellence:
Deliver world-class experiences for guests of all ages and ability levels
Maintain a guest-focused culture that exceeds expectations
Develop and implement guest satisfaction initiatives
Address guest concerns professionally and effectively
Program & Revenue Management:
Develop and manage lesson programs, pricing structures, and packages
Collaborate with Sales & Marketing to promote Snowsports offerings
Identify opportunities to grow participation and revenue
Manage budgets, staffing plans, and labor costs
Operations & Safety:
Maintain departmental standards, policies, and operational plans
Ensure compliance with OSHA regulations, resort policies, and safety standards
Oversee equipment and uniform inventory and maintenance
Promote responsible skiing and snowboarding through staff and guest education
Resort Collaboration:
Work closely with all resort departments to enhance the overall guest experience
Support resort-wide initiatives and contribute to a positive workplace culture
Participate in safety meetings and operational planning activities To view full details and how to apply, please login or create a Job Seeker account