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Service Dispatcher Weeks Drilling & Pump Co. - 4.0 Sebastopol, CA Job Details Full-time $23 - $43 an hour 11 hours ago Benefits Health insurance Paid time off Qualifications Record keeping Computer operation Sage Microsoft Excel Microsoft Outlook Phone communication Operations coordination Service scheduling Staff scheduling Word embeddings Team scheduling Mid-level Phone call screening Technical user customer support Dispatching Task prioritization Decision making Schedule creation Phone triage Documentation Handling Communication skills Full Job Description Service Dispatcher Sebastopol, CA Full-Time | Monday-Friday | 7:00 AM - 5:00 PM Overview Weeks Drilling & Pump Co. is hiring a Service Dispatcher to coordinate daily operations, support customers, and keep our field technicians running efficiently. This is a fast-paced, high-volume role with long, active workdays . You'll be making real-time decisions, managing schedules, and handling multiple priorities throughout the day. If you're organized, responsive, and like staying busy, this is a strong fit. Responsibilities Answer incoming service calls and determine urgency Schedule and dispatch technicians based on priority and location Communicate updates between customers and field staff Create work orders, jobs, and estimates Assist customers with troubleshooting and service questions Create estimates (pumps and water treatment services) Coordinate well testing with customers, agents, and labs Maintain accurate records and documentation Qualifications Proficient in Microsoft Office (Word, Excel, Outlook) Strong multitasking and prioritization skills Excellent communication and customer service abilities Highly organized with strong attention to detail Ability to think quickly and solve problems Dispatching or service coordination experience preferred Experience with

SAGE 100

Contractor is a plus Schedule & Work Environment Monday-Friday, 7:00 AM - 5:00 PM Long, busy days with a steady workload Fast-paced, high-volume office environment Frequent phone and computer use Occasional after-hours on-call rotation (for experienced team members) Compensation & Benefits Competitive hourly pay (DOE) Overtime during the busy season Health insurance for employees and dependents, PTO, and retirement Why This Role Matters You are the central point of communication between customers and technicians. Your ability to stay organized and responsive keeps jobs moving, customers informed, and the team productive. Apply Today If you're dependable, detail-oriented, and ready to take ownership of a key role in a busy operation, we encourage you to apply. Weeks Drilling & Pump Co., Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.