Find & Apply For Dispatcher Jobs in Wheeling, Illinois

Benefits:

401(k) matching Paid time off Full Range Electrical Service Company in Wheeling is seeking a Receptionist/Customer Service/Dispatcher to join our team. This position is responsible for managing incoming calls and communications, updating customer information, supporting technicians schedule and dispatch.

Responsibilities:

Handle incoming phone calls, emails, and other communications in a professional and timely manner Schedule and coordinate incoming service calls Accurately enter and maintain customer information and records Communicate professionally with clients and technicians Dispatch electricians and service technicians to residential and commercial job sites Maintain and update dispatch logs, work orders, and customer records in company software Communicate job status updates between field technicians and customers Support office staff with administrative tasks including data entry and filing

Requirements:

High school diploma or equivalent Experience as an office assistant or willingness to learn on the job Strong verbal and written communication skills Ability to thrive in a fast-paced environment and work independently Excellent attention to detail and organizational skills Positive attitude with a proactive approach to tasks Strong time management skills and the ability to prioritize effectively We're looking for someone dependable, friendly, and eager to be a key part of our team. If this sounds like you, we'd love to hear from you!