Find & Apply For Dispatcher Jobs in Danvers, Massachusetts

Dispatcher in Danvers, Massachusetts at

Cranney Holdings LLC Save New Salary:

$55000

•$60000

Job Function:

Professional Services Cranney Holdings LLC Danvers, Massachusetts, 01923, United States Posted on October 28, 2026 New job! Apply early to increase your chances of getting hired.

Job Description Description:

Build Your Future with Cranney! At Cranney Home Services, we believe in building more than just careers — we build futures. With a 4.7/5 employee rating and over 3,000 customer reviews, we are proud of our reputation for quality, integrity, and team success. Why Join Us?

Full time schedules:

Tuesday-Friday 10:00am-6:00 pm and Saturday's 8:00 am

•4:00 pm. In-Office (must live in MA)

Pay:

$25

•28 hr. Comprehensive Benefits Package, including: 75% Employer-Paid Health Insurance (

Family:

59%,

Employee & Spouse:

59%,

Employee & Child:

59%) 50% Employer-Paid Dental Insurance 100% Employer-Paid Vision Insurance Company-Paid Life Insurance Short-term and Long-term Disability Coverage Wellness Reimbursement Program Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401(k) with 4% Company Match

•Fidelity Generous PTO and Sick Leave Paid Major Holidays Off Employee Referral Bonuses Residential Services Only

•No Commercial Work Supportive, Family-Like Team Culture What must be completed: Evaluate customer calls and assign the best technician to each service appointment. Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls. Relay accurate information to technicians, ensuring proficient, quality customer experiences. Update customers throughout the day on the technician's progress. Manage the whereabouts and needs of every technician in the field. Record the results of each service call and create report summaries for senior management. Interact with clients on the phone, via inbound and outbound calls. Be professional and establish customer rapport, encouraging repeat business. Respond to customer requests, resolving issues and promoting the brand. Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders. Miscellaneous duties as assigned.

How success will be measured:

Matching the appropriate technician to every job, both by technician skill set and geography Time keeping for technicians and apprentices.

Requirements:

Proven track record in customer service. IT competent; good typist and proficient with phone systems. Highly organized with exceptional follow-through abilities. Strong verbal and written communications. Ability to build trust, diffuse conflict and hold others accountable. Engaging personality that blends well with a fast-paced, goal-driven environment. Competitive individual contributor who also loves to win as a team. Highly motivated, flexible and have a great attitude on life. Knowledge of the construction industry including HVAC, Plumbing and Electrical is a plus At Cranney Home Services you will be appreciated by your team, our customers, and have a direct impact on the success of the entire organization. If you're interested in considering a new opportunity, please apply here today! Cranney Home Services is an equal employment opportunity and affirmative action employer. Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Customer Service Representatives jobs near me in Massachusetts Jobs near me in Massachusetts Customer Service Representatives jobs Job Location Danvers, Massachusetts, 01923, United States Frequently asked questions about this position Similar Jobs In Danvers, Massachusetts Hot Job Customer Care Center Agent

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