Find & Apply For Dispatcher Jobs in Dedham, Massachusetts

Coordinate emergency calls and dispatch EMTs, security officers, and other first responders across a senior living community. Gather and relay essential information, prioritize incidents, maintain accurate records, and provide calm guidance to callers while supporting timely emergency response. Responsibilities Receive emergency calls and gather essential information from callers. Assess and prioritize incidents, then dispatch appropriate responders and resources. Relay updates to EMTs, paramedics, security staff, and other responders by phone and radio. Provide clear instructions and reassurance to callers while responders are en route. Maintain accurate call, response, and outcome records using dispatch and logging systems. Coordinate with emergency agencies and follow established protocols during incidents. Required Skills Emergency call handling Emergency call prioritization Computer-aided dispatch systems Radio communications Telephone communications Medical terminology Emergency response protocols Incident documentation Security technologies Multitasking