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Dispatcher
Buffalo, MO
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Now viewing: 911 Telecommunicator/Dispatcher
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Dallas County 911

911 Telecommunicator/Dispatcher

Job Description

Overview Join our dedicated emergency response team as a 911 Telecommunicator/Dispatcher, where your quick thinking and exceptional communication skills will be vital in providing life-saving assistance to the community. In this dynamic role, you will serve as the critical link between callers in distress and first responders, ensuring rapid, accurate, and compassionate support. Your expertise in emergency communication systems, law enforcement procedures, and medical terminology will help coordinate responses efficiently while maintaining calm and professionalism under pressure. This paid position offers a rewarding opportunity to make a meaningful difference every day. Responsibilities Answer emergency and non-emergency calls promptly. Gather essential information from callers through effective phone triage, including assessing the nature of incidents and prioritizing responses. Dispatch law enforcement and fire agencies accurately utilizing radio communication systems and GPS technology. Maintain clear, concise documentation of all communications, including incident details, times, locations, and actions taken. Monitor multiple radio channels simultaneously to coordinate first responder activities and relay critical updates efficiently. Utilize GIS (Geographic Information Systems) tools to verify locations and assist responders in navigating the county. Manage conflict or distressed callers with professionalism. Qualifications Previous experience in a dispatch or emergency response role is preferred, but not required. Strong analytical skills to assess situations quickly and make informed decisions. Excellent communication skills, both verbal and written, are essential for this role. Minimum Requirements High School Diploma or GED. Type 30 accurate words per minute. Pass a background check and drug screenings.
TO BE CONSIDERED FOR THIS POSITION, YOU MUST FILL OUT A DALLAS COUNTY 911 APPLICATION!
You can locate this application on our website at www.dallascounty911.com , or you can stop by our office at 101 Deer Run Dr. Buffalo, Missouri 65622, to obtain one.
Pay:
From $17.00 per hour Expected hours: 36.0 - 48.0 per week
Benefits:
457(b) Health insurance Health savings account On-the-job training Paid time off Retirement plan
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 457(b) Deferred Compensation Plans
  • Other Retirement and Savings
  • Health Insurance
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