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Dispatcher
Parkton, NC

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Certified Heating and Air Conditioning, LLC

HVAC Service Administrator / Dispatcher

Job Description

HVAC Service Administrator / Dispatcher Certified Heating and Air Conditioning, LLC
  • 5.
0 Parkton, NC Job Details Full-time From $15 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Computer operation Multitasking Phone communication Attention to detail QuickBooks Organizational skills Client interaction via phone calls
Full Job Description Overview:
We are seeking a highly organized and detail-oriented Service Administrator / Dispatcher to join our team. As a Service Administrator, you will play a crucial role in supporting our field service technicians and ensuring the smooth operation of our service department. This is a full-time position with competitive pay and opportunities for career growth.
Duties:
  • Coordinate and schedule service appointments for field service technicians
  • Communicate with customers to confirm appointments, provide updates on service progress, and address any concerns or questions
  • Collaborate with the service team to ensure efficient workflow and timely completion of service requests
Skills:
  • Excellent Customer Service Skills and Good Phone Etiquette is a must
  • Knowledge of air conditioning, HVAC/R systems, and related equipment highly desirable
  • Strong organizational skills with the ability to manage multiple tasks simultaneously
  • Excellent communication skills, both verbal and written
  • Proficient computer skills, including Quickbooks.
Join our team as a Service Administrator and be part of a dynamic company that values its employees. We offer competitive pay, opportunities for career advancement, and a supportive work environment.
Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.
Job Type:
Full-time Pay:
From $15.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person