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Dispatcher / Logistics Coordinator AE Collision Eugene, OR Job Details Full-time $20 - $22 an hour 15 hours ago Benefits Dental insurance 401(k) Retirement plan Qualifications Computer operation Road transportation operations GPS Schedule management Attention to detail Full Job Description Got a sales mindset? Know how to stay cool when the phones won't stop? We want to talk to you. AE Collision & Towing is building a new centralized dispatch center to run calls for multiple towing, recovery and transport locations that we have across Oregon, and the network is growing. We're putting together a small, sharp team to make it the most efficient dispatch operation in the Northwest. If you like a fast pace, solving problems on the fly and turning a phone call into a booked job, this seat is for you.

WHAT YOU'LL DO

Answer incoming calls from motorists, law enforcement, motor clubs and commercial accounts, and turn inquiries into booked jobs Quote rates with confidence and close the sale on the first call Dispatch and route trucks across multiple locations using GPS and dispatch software Keep jobs on schedule and handle changes, delays and priority calls without losing track Keep job records accurate and give customers and drivers clear, professional updates

WHAT WE'RE LOOKING FOR

Experience in sales, customer service, call centers, dispatch or logistics (towing experience is a bonus, not a requirement) Someone who is competitive, persuasive and enjoys winning the customer Able to multitask on calls, screens and radio without getting rattled Comfortable with computers and quick to learn new software Clear and professional on the phone, with strong attention to detail Reliable, and flexible on shifts (24/7 operation)

WHAT YOU GET

$20/hr to start Performance and pay reviews twice a year, so you have a clear path to raise your rate A ground-floor spot on a new team, with room to move as we grow Regular coaching and real training A Towman ACE Award-winning company that grew from one location to four on its own

Pay:

$20.00 - $22.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Retirement plan

Work Location:

In person