Storage Facility Associate / U-haul Rental Agent All Island Storage
- Clinton & Freeland, WA Clinton, WA Job Details Part-time $18
- $20 an hour 16 hours ago Qualifications Computer operation Customer communication Customer returns handling Outdoor work experience Commercial truck driving Computer literacy Moving Ladder use Administrative experience Driver's License Financial records management Attention to detail Organizational skills Computer skills Office experience Full Job Description Now Hiring
- Storage Facility Associate / U-Haul Rental Agent All Island Storage
- Clinton & Freeland, WA All Island Storage is looking for a dependable, motivated, and customer-service-oriented individual to join our team!
We operate self-storage facilities and U-Haul dealerships in Clinton and Freeland, Washington. This position combines office administration, customer service, rental operations, retail sales, and hands-on facility maintenance. We are looking for someone who takes initiative, pays attention to detail, enjoys working with customers, and can work independently without constant supervision. Job Responsibilities Customer Service & Office Operations Assist customers with storage unit rentals, payments, transfers, and move-outs. Answer phones, respond to inquiries, and provide professional customer service. Process rental agreements and maintain accurate customer records. Monitor overdue accounts and assist with collection procedures. Handle cash, credit card transactions, and daily balancing. Use computer-based rental management systems. Sell moving boxes, locks, and packing supplies. Maintain inventory and organized retail displays. U-Haul Rental Operations Process U-Haul reservations, rental contracts, and equipment returns. Assist customers with selecting moving trucks, trailers, and equipment. Explain rental rates, mileage charges, fuel policies, and rental requirements. Inspect trucks and trailers before and after rentals. Document vehicle damage, mileage, fuel levels, and equipment condition. Safely drive and reposition moving trucks and trailers when authorized. Connect and disconnect trailers following required safety procedures and training. Clean and prepare trucks and equipment for upcoming rentals. Maintain an organized and safe rental equipment area. Facility Maintenance Conduct regular property inspections. Clean and prepare vacant storage units. Sweep units, walkways, and common areas. Perform routine cleaning and maintenance. Identify and report property damage, maintenance issues, and security concerns. Maintain a clean, safe, and professional-looking facility. Qualifications & Requirements Valid driver's license required. Must be comfortable driving and maneuvering large moving trucks and handling trailers, with appropriate training and authorization. Strong customer service and communication skills. Basic computer skills and ability to learn new software. Ability to accurately handle payments and maintain records. Excellent attention to detail and organizational skills. Ability to multitask in a busy environment. Dependable, punctual, and responsible. Ability to work independently and stay productive. Willingness to complete required U-Haul training. Previous customer service, office, rental, or retail experience is a plus. Physical Requirements This position includes both office work and physical responsibilities. Applicants must be able to perform the essential duties of the position, with or without reasonable accommodation. Safely climb in and out of large moving trucks. Safely climb and work from ladders. Walk throughout the storage facility and parking areas. Bend, kneel, reach, stand, and perform routine cleaning duties. Lift and move boxes, packing supplies, and rental equipment within established safety limits. Assist with trailer connections and equipment handling. Work outdoors in varying weather conditions, including rain and cold. What We're Looking For Our ideal employee is someone who: Takes pride in their work and provides excellent customer service. Is self-motivated and finds productive tasks without being constantly directed. Is honest, reliable, and accountable. Can balance office responsibilities with hands-on outdoor work. Is comfortable learning new systems and following detailed procedures. Understands the importance of safety, accuracy, and professionalism. Is willing to help wherever needed to keep the business running smoothly.
Location:
Clinton and Freeland, Washington Schedule:
To be determined. Apply Today! If you are dependable, hardworking, enjoy helping customers, and are comfortable with a combination of office work and physical responsibilities, we encourage you to apply. Join the team at All Island Storage!
Pay:
$18.00
00 per hour Application Question(s): Do you possess a current, valid driver's license? Are you comfortable driving large moving trucks and learning to safely handle rental trailers? Are you willing and able to perform both office duties and physical work, including climbing ladders and entering and exiting moving trucks, with or without reasonable accommodation?
Work Location:
In person
