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General Manager
Kenner, LA

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Good Day Farm

Assistant General Manager

Job Description

About the
Role:
The Assistant General Retail Manager at Good Day Farm plays a pivotal role in supporting the overall management and operations of the retail facility. This position requires a combination of leadership, operational expertise, and a strong understanding of the cannabis industry and its regulatory landscape. This role reports to the Retail General Manager and is subject to change.
Essential Duties & Responsibilities:
Team and Leadership Lead staff training and development, assist in hiring and team management, conduct employee reviews, build staff schedules, and assist the General Manager in meeting payroll expectationsBe a cultural leader for all team members and lead by example to meet company culture goals and expectationsLead and assist in staff coaching and setting standards of success for every team member Revenue and Business Leadership Lead and assist the General Manager in meeting all revenue and sales expectations with holistic management practices, staff training, and customer relationsEffectively communicate sales goals, promotions, and business expectations with staff on a daily basisBuild meaningful relationships with customers and lead by example for team members in developing a culture of customer serviceParticipate in competitive analysis and be a champion of the businessManage all inventory processes and reconciliation to ensure accuracy and prevent loss Logistics Lead and assist in daily store opening and closing duties, such as cash management procedures, inventory reconciliation, and all processes related to operating the day-to-day businessAssist the General Manager in all management-related responsibilities and day-to-day functionsManage all in-store cash flow: till setting, cash handling, and cash depositingWork with the General Manager to ensure adequate upkeep of the store: supply ordering, cleaning, and general housekeeping practicesBe a front line of maintenance for the facility by actively communicating needs and fixes Inventory Management Lead and assist in creating a culture of compliance through staff training, self-education,and adherence to all compliance requirementsLead and assist in all inventory processes: intake, invoice management, organization, selling, and staff training and developmentPrioritize shelf stocking and keeping online menus accurate at all times of the day through routine and development adherenceWork with the General Manager to track critical stocking needs Customer Experience Lead and assist in all in-store Visual Merchandising of products on the sales floor, as well as lead training and expectations of the customer journey as it relates to Visual MerchandisingEffectively communicate the promotion calendar to staff and customers, as well as manage communication with systems and marketing teams to ensure accuracy and effectivenessEffectively communicate the pop-up and events calendar to staff and customers, as well as manage communication with systems and marketing teams to ensure accuracy and effectivenessLead and assist all Loyalty program-related needs and initiatives with staff and customersLead and assist in all customer experience initiatives that build value and loyalty General Meet any and all other leadership requirements as they are related to high levels of leadershipBe an adaptable leader and have a high level of communication with leadership and store staff alikePerforms other duties as assigned.
Qualifications:
Have at least 1 year in a leadership position in retail, hospitality, service, or cannabis related industriesCannabis industry experience preferredMust be able to clear a background checkStrong written and verbal communication skills Demonstrated capability in people management and culture building Positive attitude and flexibility Demonstrated experience in cash and inventory management Microsoft Suite experience At Good Day Farm, we are committed to building a diverse team and an inclusive environment for all. We are an Equal Opportunity Employer; all hiring decisions are based on qualifications, merit, and business needs. If you require a reasonable accommodation to participate in the application or interview process, please notify us by replying to your application confirmation email or contacting your recruiter directly. #NOLACannabisJobs