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General Manager
Trenton, MO
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Position Summary The Executive Director (ED) serves as the chief executive officer of the North Central Missouri Children's Advocacy Center (NCMCAC), providing leadership, direction, and oversight of all organizational functions. The ED is responsible for daily operations, human resources, financial management, program development, multidisciplinary team (MDT) coordination, and community engagement. Working in partnership with the Board of Directors, the Executive Director ensures the organization operates in alignment with its mission, maintains compliance with all applicable regulations and accreditation standards, and delivers high-quality, trauma-informed services to children and families. Primary Responsibilities
Organizational Leadership & Operations
Direct and oversee all day-to-day operations of NCMCAC.
Ensure efficient, effective, and trauma-informed service delivery aligned with CAC standards.
Develop, implement, and maintain organizational policies, procedures, and protocols.
Maintain a flexible and responsive approach to the needs of clients, staff, and MDT partners.
Ensure a safe, professional environment for children, families, staff, and collaborators. Human Resources
Oversee all human resource functions, including recruitment, hiring, onboarding, supervision, and retention.
Conduct performance evaluations and provide ongoing supervision and support to staff.
Promote professional development, staff wellness, and a positive workplace culture.
Ensure compliance with employment laws, policies, and ethical standards. Financial Management & Resource Development
Oversee all financial operations, including budgeting, expenditures, and financial controls.
Prepare and recommend annual and monthly budgets to the Board of Directors.
Monitor fiscal performance to ensure sustainability and compliance.
Lead fundraising and revenue development efforts, including:
Grants and grant management
Donations and community support
Fundraising events and initiatives
Ensure accurate and timely financial and programmatic reporting to funders. Board Relations & Governance
Serve as the primary liaison to the Board of Directors and committees.
Support board functions, including meetings, reporting, and strategic planning.
Provide regular updates on organizational performance, financial status, and program outcomes.
Ensure accountability, transparency, and alignment with organizational mission and goals. Multidisciplinary Team & Community Collaboration
Maintain strong partnerships with MDT members including law enforcement, child welfare, prosecution, medical, and mental health professionals.
Facilitate communication, coordination, and conflict resolution among partners.
Coordinate MDT, staff, and volunteer training opportunities.
Promote effective case coordination and service integration. Program Oversight & Quality Assurance
Oversee development, implementation, and evaluation of CAC programs and services.
Ensure compliance with confidentiality standards and proper record management.
Monitor service quality, outcomes, and alignment with best practices and accreditation standards. Community Relations & Public Awareness
Serve as the primary spokesperson and representative of NCMCAC, unless otherwise designated.
Promote community awareness of child abuse issues and CAC services.
Develop and maintain relationships with community stakeholders and partners.
Expand utilization of CAC services across the region Advocacy & Professional Engagement
Participate in local, state, and national organizations related to child advocacy.
Stay informed on trends, regulations, and best practices.
Advocate for policies and resources that support children and families. Additional Duties
Lead special projects, fundraising events, and community initiatives.
Represent the organization at public and professional events.
Perform other duties as assigned by the Board of Directors. Qualifications
Bachelor's degree in Human Services or related field required; Master's preferred
Minimum of two years of management and supervisory experience
Strong leadership, organizational, and administrative skills
Knowledge of:
Child abuse and maltreatment
Child development and family systems
Mental health and substance use
Child protection, legal, and court systems
Experience working with multidisciplinary teams
Strong communication, organizational, and grant writing skills
Proficiency in standard office and technology systems
Ability to analyze and interpret technical and legal documents
Ability to work effectively with diverse populations in a culturally responsive manner Requirements
Ability to maintain confidentiality and professional ethics
Ability to work independently and collaboratively in a high-demand environment
Reliable transportation and valid driver's license
Successful completion of background checks Core Competencies
Leadership and strategic thinking
Financial stewardship
Staff supervision and development
Collaboration and partnership building
Trauma-informed practice
Communication and public engagement
Ethical decision-making Mission Alignment The Executive Director must consistently demonstrate leadership and professionalism that supports the mission, vision, and values of the Children's Advocacy Center, ensuring the highest standard of care for children and families.