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General Manager
Spring Hill, TN
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We're looking for a hands-on leader to run our Nashville location. You will start by managing a 4-5-person team, coaching our sales rep, train field technicians, and own the profit and growth of this location. This is not a desk job. You will be in the field, training crew, overseeing quality, and building a culture where people want to stay. This is a working leadership role: you are responsible for the location's sales and production numbers, manage the crews and the sales team, and you are in the shop at 7:00 AM making sure trucks roll loaded and on time. Your job is to build and run the team. At full build your location runs two sales reps, five to seven installers, and a warehouse manager. If you want ownership of a territory and a team without starting your own company, this is that seat. If you are looking for an office job, this is not it.
WHY JOIN OUR TEAM A
base salary of $75,000 - $85,000 per year, plus bonuses tied to branch performance Paid time off and 8 paid holidays Vision, dental, and life insurance options Company vehicle Nashville is a priority growth market for us this year
WHAT YOU'LL DO
Manage daily operations and lead a team of 3-5 technicians and 1 sales rep Train field staff on installation standards and quality expectations. Coach the sales rep on closing techniques, pricing, and execution. Conduct weekly quality inspections. Own crew retention and morale Confirm crews closed out yesterday's jobs; review installer timesheets and correct errors Get installers rolling — vehicles clean, materials verified, trucks stocked, job details understood Order materials Lead the Sales Effort Own your branch's close rate, NSPL, and estimate volume — and know which one to work when revenue slips Coach your reps through ride alongs and review calls Step into estimates as needed — covering a rep who is out, or handling a large or escalated job Lead the Team Develop the team, and hire to plan as the branch grows — sales, installers, and service Hire for attitude and train for skill; grow people into bigger roles Train new hires Own the Market Know your service area and local market conditions. Maintain our supplier and vendor relationships — supply houses, dumpsters, printing Represent Gutter Gliders locally — Chamber of Commerce, BNI, and builder and roofer relationships Resolve escalated customer issues and complete all service calls within 2 business days What We're Looking For 3+ years in managing field teams or running operations in a service business, ideally home services Track record of hitting revenue and production targets Experience hiring, training, and holding a team accountable Strong enough in sales to coach it and to run an estimate yourself when the team needs coverage Comfortable on job sites and in the shop; able to climb ladders, inspect work, and handle material Comfortable with networking and in-person community outreach Valid driver's license and clean driving record Self-directed enough to run a location without daily oversight from ownership
