Find & Apply For General Manager Jobs in Pullman, Washington

Palouse Floors Assistant Manager Job Description Reports to: Palouse Floors Business Manager Overall oversight:

General Manager of Palouse Services Holding Company Compensation:

$50,000-$60,000 annually, depending on experience Position Overview The Assistant Manager supports the PF Business Manager across daily operations, with a strong focus on growing sales and revenue while supporting profitability. This role provides dependable management backup, keeps projects organized and customers well cared for, and contributes to a great work culture. Key Responsibilities Sales and revenue growth: Guide flooring selections, follow up on leads and estimates, convert opportunities into approved projects, and work toward sales and revenue goals while maintaining profitability.

Marketing and relationships:

Build customer and referral relationships, support marketing and outreach, and track leads and conversions to generate new and repeat business.

Estimating and invoicing:

Assist with measurements and estimates; prepare clear proposals and accurate invoices using approved pricing; document scope, approvals, and changes; assist with payment follow-up.

Scheduling and subcontractors:

Coordinate customers, installers, subcontractors, and materials; confirm job readiness and required paperwork; communicate schedules, expectations, and changes.

Customer satisfaction:

Keep customers informed, resolve concerns and callbacks promptly, and represent Palouse Floors with professionalism and care.

Administration and purchasing:

Maintain organized records and protect confidential information; assist with purchasing, job cost tracking, and process improvements.

Management backup:

Learn company operations, support the Business Manager across responsibilities, and provide coverage within delegated authority. Keep the manager informed and seek approval for significant decisions.

Team culture:

Contribute to a great work culture through respectful communication, teamwork, accountability, and support for onboarding and training. Raise quality, safety, and employee concerns promptly. Qualifications Strong sales, customer service, communication, and organizational skills, with reliable follow-through. Sound judgment, initiative, attention to detail, and a teachable attitude; comfort with measurements, basic math, and business software. Experience in flooring, construction, sales, estimating, administration, or team leadership is preferred. Perform other related duties as assigned to support Palouse Floors and the Business Manager.

Pay:

$25.00 - $30.00 per hour Expected hours: 35.0 - 45.0 per week

Benefits:

401(k) matching Paid time off

Work Location:

In person