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Inventory Associate
Meredith, NH
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$22.00-25.00/hour Position Overview
Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey.
At Homans, we're committed to delivering amazing products and world-class customer experiences. We're seeking a motivated and versatile Warehouse & Counter Sales Associate to join our Meredith team. In this dual role, you'll be the backbone of our branch operations — managing day-to-day warehouse functions while serving as a knowledgeable resource for our customers at the counter. If you're reliable, adaptable, and thrive in a fast-paced environment, there's no place like Homans. ? Apply at: www.homans.com/careers Responsibilities
Warehouse Operations Inventory Management & Processing — Receive, bin, and ship orders using barcode/RFID scanning technology while managing purchase orders and transfers with precision
Equipment Operation — Safely operate material handling equipment, including forklifts, with daily pre-trip inspections and adherence to proper safety protocols
Warehouse Organization — Maintain systematic storage operations, stage orders for shipment, and ensure accurate product placement throughout the facility
System Management — Process inventory through warehouse management systems and shipping/receiving software with meticulous attention to detail
Quality Control — Execute accurate picking, packing, and documentation while addressing discrepancies and operational issues promptly
Safety & Compliance — Consistently adhere to OSHA guidelines and company safety standards in all warehouse activities Counter Sales & Customer Service Customer Engagement & Sales — Greet customers and answer incoming calls; identify needs and recommend HVAC equipment, parts, and supplies that best fit their requirements
Product Knowledge & Promotion Awareness — Discuss features and benefits of merchandise; stay current on promotions and deals to maximize sales opportunities
Order Processing & Problem-Solving — Research inventory availability using computer databases, prepare sales and quote orders, process payments, and handle product substitutions when needed
Showroom & Inventory Coordination — Maintain organized displays, coordinate transfers, open orders, and warranty authorizations in collaboration with the broader team
Multi-Tasking & Flexibility — Balance counter sales with clerical support, telephone outreach, and warehouse assistance — wearing multiple hats to keep branch operations running smoothly General Cross-Functional Collaboration — Partner with Store Associates and Sales Managers to deliver a seamless customer and operational experience
Performance Standards — Meet productivity targets and deadlines while maintaining consistent attendance and punctuality
Other duties as assigned
Qualifications of a
Counter Sales Associate:
Prior HVAC experience with basic technical knowledge preferred
2-3 years of warehouse, logistics, or counter sales experience
Excellent customer service and communication skills
Proficiency with inventory management systems, handheld scanning devices (barcode/RFID), and Microsoft Office (Word, Excel, Outlook); ability to learn new software quickly
Strong math skills for transactions, calculations, and quotes
Ability to lift 50+ pounds regularly, stand and walk for extended periods, and navigate warehouse spaces including climbing ladders, bending, and reaching as needed; assistance available for loads between 50-75 pounds
Manual dexterity to handle packages, operate equipment, and use tools effectively
Strong attention to detail, problem-solving abilities, and commitment to safety protocols
Reliable, punctual, and professional with a team-oriented mindset
High School Diploma or GED required
Forklift certification preferred There's No Place like Homans! Competitive pay
Career growth opportunities
Medical, dental & vision
401k plan
Paid time off
Health Savings Account
Employee assistance program
Company-paid life insurance
Wellness programs
Stock purchase plan