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Logistician / Supply Chain Specialist
Euless, TX
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Client Services / Logistics Coordinator Mender Euless, TX Job Details Full-time $18 - $25 an hour 10 hours ago Benefits Health insurance 401(k) Qualifications Teamwork Interpersonal skills Phone communication High school diploma or GED Client services Customer support CRM system proficiency Client interaction via phone calls Full Job Description Client Services /
Logistics Coordinator Location :
Euless, Texas Employment Type :
Full-Time Reports To :
Chief Operating Officer Who We Are At Mender, we help organizations maximize the value of retired technology through industry-leading IT Asset Disposition (ITAD), Data Center Decommissioning, and technology lifecycle services. Our customers trust us because we believe in doing business the right way. We value honesty, transparency, innovation, and treating people with respect. Everything we do is guided by our core values: No Drama Honesty & Transparency Humanity Innovation Stewardship As we continue to grow, we're looking for people who share those values and want to build something exceptional. The Opportunity We are seeking a Client Services / Logistics Coordinator to join our team! You will be responsible for handling all Customer inquiries/requests for new jobs. This is a
FULL-TIME
Monday-Friday position. What You'll Be Doing Handle inbound customer requests and provide high-quality customer service. Identify, evaluate and solve customer problems. Build sustainable relationships and trust with customers through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Go the extra mile to engage customers. Keep records of customer interactions, process customer accounts and file documents. Follow up to ensure resolution. Be the main point of contact for all logistics needs such as quoting, booking and handling all issues that may arise. Able to be proactive in all aspects of the position. Able to coordinate internal teams and keep everyone updated in a timely manner. Other tasks as needed. What We're Looking For Required Proven customer support experience or experience as a client service representative. Strong phone contact skills and active listening. Familiarity with CRM systems and practices. Proficient with Microsoft products including but not limited to: Outlook, Excel, Word, Power Point, Teams, SharePoint. Excellent communication and collaboration skills. Ability to multi-task, prioritize, and manage time effectively. High school degree required. College a plus. Ready to Apply? If you're excited about technology, enjoy working with your hands, and want to develop your knowledge of IT hardware while helping Mender recover more value from retired technology, we'd love to hear from you. Apply today and let's start the conversation.