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Continuous Improvement Specialist at TechLink Resources, Inc Continuous Improvement Specialist at TechLink Resources, Inc in Los Angeles, California Posted in about 6 hours ago.

Type:

full-time

Job Description:

Senior Continuous Improvement Analyst We're looking for an experienced Senior Continuous Improvement Analyst to join a highly collaborative technology organization and help drive large-scale process improvement and digital transformation initiatives. This is a great opportunity for someone who enjoys identifying inefficiencies, improving complex processes, using data to drive decisions, and helping teams adopt smarter ways of working.

What You'll Be Doing:

• Lead continuous improvement and process reengineering initiatives across technology and operations teams
• Apply Lean Six Sigma methodologies, including DMAIC, SIPOC, Value Stream Mapping, root cause analysis, and Kaizen
• Analyze current-state processes and design improved future-state workflows
• Identify opportunities to use AI and automation to improve efficiency and scalability
• Help integrate AI tools and capabilities into business processes and workflows
• Define, track, and improve KPIs, SLAs, and operational performance metrics
• Use tools such as Power BI or Tableau to analyze data, identify trends, and communicate insights
• Facilitate workshops and collaborate with cross-functional technical and business teams
• Support change management, process adoption, training, and continuous improvement initiatives
• Help teams transition toward a more product-centric and Agile way of working

What We're Looking For:

? 5+ years of process improvement, operational excellence, or quality experience ? Lean Six Sigma certification ? Strong experience with process mapping and process improvement methodologies ? Experience working in Agile, DevOps, and Sprint-based environments ? Strong analytical and data-driven problem-solving skills ? Experience working with KPIs, SLAs, reporting, and performance measurement ? Familiarity with AI/ML technologies and AI-enabled process improvement ? Experience collaborating across technical, product, operations, and business teams ? Strong communication, facilitation, and stakeholder management skills ? Ability to work independently and navigate complex, ambiguous environments Nice to

Have:

• ITIL or CMMI experience
• Project Management experience (PMI/PRINCE2)
• ADKAR or other organizational change management experience
• Power BI/Tableau experience
• Experience with AI tools, predictive analytics, or process mining

Ideal Candidate:

The strongest candidate will be someone who combines Lean Six Sigma/process improvement expertise with a strong understanding of technology. We're looking for someone who can analyze how work gets done today, identify what isn't working, and lead teams toward a more efficient, measurable, AI-enabled future state. #Hiring #ContinuousImprovement #LeanSixSigma #ProcessImprovement #BusinessTransformation #OperationalExcellence #AI #ProcessEngineering #Agile #DigitalTransformation