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Operations Manager / Supervisor
Maricopa, AZ

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Now viewing: Casino Operations Manager-Table Games-Full Time (Harrahs Ak-Chin Casino)
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Caesars Entertainment

Casino Operations Manager-Table Games-Full Time (Harrahs Ak-Chin Casino)

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Job Description

View More Jobs Casino Operations Manager-Table Games-Full Time (Harrah's Ak-Chin Casino) Maricopa, AZ, United States (On-site) Be the First to Apply
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary The Casino Operations Manager provides leadership and oversees the Casino activities relating to Table Games. How You Will Create the Extraordinary Develops, implements and monitors progress of short and long-term goals for the Table Games department. Coordinates activities of Table Games with other departments to ensure total customer satisfaction. Directs, coordinates and analyzes products, services and operations to ensure maximum profitability and efficiency by continually updating game mix. Analyzes department budgets requests to identify areas in which reductions can be made and allocates operating budget. Confers with administrative personnel and reviews activity, operating and mix reports to determine changes in programs or operations required. Promote organization in industry, manufacturing or trade associations. Is responsible for developing and executing annual business plans and budgets for the Table Games department. Maintains monthly budget, justifying unusual variances while providing monthly status report. Trains, counsels and coaches assigned personnel to the performance of their duties; prepares and presents Performance Appraisal Reviews. Ensures compliance with tribal, state and company requirements. Maintains professional skills by staying abreast of current technical developments and participation in developmental programs available within and outside the company. Responsible for monitoring legal compliance with federal, state and gaming laws. Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior. Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct. Adheres to regulatory, departmental and company policies Is responsible for all aspects of promotions and/or special projects relating to department personnel. Is responsible for resolving both guest and employee conflict situations in a way that is consistent with Harrah's Company Policies and State Gaming Compact. Develop implements and coordinates short and long-range objectives including marketing promotions, gaming-related events and tournaments to increase Harrah's share of the high-quality gaming customer market. Develops customer development culture throughout the casino through strategic efforts and teamwork. Maintains and submits required records and reports and maintains the confidential nature of matters pertaining to company records. Maintains security of all games, monies and personnel. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. What You Will Need Bachelor's degree (BA) or equivalent; or four to five years related experience and/or training; or equivalent combination of education and experience with at least 3 years of progressive gaming operations experience. Ability to effectively present information to top management, public groups and/or boards of directors. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Skill in reading, analyzing and interpreting common scientific and technical journals, financial reports and legal documents. Skill in responding to common inquiries or complaints from customers, regulatory agencies or members of the business community. Skill with mathematical operations to such tasks as frequency distribution, determination of test reliability and validity; analysis of variance; correlation techniques; sampling theory and factor analysis. Skill in defining problems, collecting data, establishing facts and drawing valid conclusions. Must be willing to approach and converse with strangers. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on foot for long periods of time. Must have sense of urgency and keep up with fast-paced business practices. Must be able to work calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Must be able to respond to visual and aural cues.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 90176 Job Category Casino Job Schedule Full time Locations Harrah's Ak-Chin (On-site)

Benefits

  • Dental Insurance