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Operations Manager / Supervisor
Atwater, CA
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Now viewing: On-Site Self Storage Manager
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Platinum Storage Group

On-Site Self Storage Manager

Job Description

Description:
This position includes use of the onsite apartment, a 1-bedroom, 1-bathroom residence that requires a refundable damage deposit of $750 prior to move-in and acceptable criminal background check results for occupants over 18 years of age. Monthly pet rent for uncaged animals will apply.
SUMMARY/EXPECTATIONS
Manages day to day business of the assigned site/facility as per company policy and procedures. Meets or exceeds sales and profit objectives. Builds/Maintains business relationships within the local market. Demonstrates excellent customer service, committed to customer satisfaction. Lead site/facility, provide customer service, lease storage units or parking spaces, market property within the local area, manage collections for past-due accounts, administrative business functions and light maintenance of the property.
ESSENTIAL FUNCTIONS
Maintain day-to-day administrative functions Maintain and adhere controllable site expenses Meet or exceed sales and profitability objectives Accomplishes business objectives by responding to customer needs and managing time based on urgency. Maintain safe site/facilities environment for employees and customers Address and report safety concerns in a timely manner Ensures facility meets/maintains excellent customer service Enforce all company policies and procedures Ensures adherence to lien policies and procedures and legal requirements Resolves customer concerns in a timely manner Maintains Site Operations and Business Standards as per company policy and as outlined in the Site Operations Review
OTHER JOB FUNCTIONS
Contribute to a positive work environment Clean and prepare vacant storage units for rent Perform daily security check of facility (lock check/audit) Conduct marketing tasks in local area as required Enforce rules governing the property Complete and submit company documents/reports accurately and timely Work with Facility Maintenance Team to complete repairs within project bid/budget Maintain a professional personal appearance Perform other duties as assigned
PHYSICAL REQUIREMENTS
Sit or stand for up to 8 hours per day Ability to traverse entire property for audit, lock removal or tour purposes Ability to bend, twist and lift Ability to frequently lift or move up to 25 lbs. of pressure; occasionally lift or move up to 40 lbs. of pressure
Requirements:
QUALIFICATIONS
minimum 2 years Store or Site Management experience Communicate effectively, both written and verbally (English) Demonstrates high customer service standards Current valid driver's license and auto insurance
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