Find & Apply For Operations Manager / Supervisor Jobs in Chula Vista, California

Position Title:

Commercial LD Operations Manager Work Location:

San Diego, CA 92130

Assignment Duration:

4 Month (Possible Extension)

Position Summary:

The Commercial L&D Operations Manager keeps the Organization's commercial learning programs running on time and on system. This is an entry-level operations role supporting the Business Effectiveness Training (BET) team, which builds and delivers training for commercial field sales, field leadership, and commercial functional teams.

Background & Context:

The work is operational and detail-driven, with regular exposure to senior commercial stakeholders and external agency partners. Reports to the Executive Director, Leadership Development and Commercial Capability & Enablement. Partners daily with the L&D operations lead, brand trainers, and the events team.

Key Responsibilities:

• Handles the logistics behind the learning: scheduling and coordinating live and virtual sessions
• Loading and maintaining content in the Organization's learning platforms
• Tracking completion and certification
• Managing materials and shipments for live meetings
• Preparing routine reports

Qualifications & Experience:

• Prior experience in pharmaceutical, biotech, or another regulated life sciences environment.
• Familiarity with a learning management system or content platform as an administrator or power user.
• Hands-on experience with a survey platform (Qualtrics, Microsoft Forms, SurveyMonkey or similar), including distribution, response tracking, and basic analysis.
• Experience using AI tools in a professional setting to draft, summarize, or analyze.
• Exposure to commercial pharmaceutical functions: field sales, sales training, marketing, or market access.
• Experience supporting live meetings, national sales meetings, or large-group training events.
• Working knowledge of medical, legal, and regulatory review workflows (Veeva Vault PromoMats or similar).
• Basic familiarity with instructional design or adult learning concepts, or interest in building that skill set.
• Experience with CRM or field analytics data (Veeva or similar).
• Bachelor's degree, or equivalent combination of education and relevant work experience.
• 1-3 years of experience in coordination, administration, project support, or operations. Internship and early-career experience counts.
• Strong working knowledge of Microsoft Office, with real proficiency in Excel (sorting, filtering, pivot tables) and PowerPoint.
• Digital fluency: picks up new platforms quickly, works confidently in shared digital workspaces, and is comfortable using approved AI tools in day-to-day work.
• Basic survey literacy: can draft clear, unbiased questions and turn raw responses into a readable summary.
• Demonstrated organizational skill: can hold multiple concurrent deadlines, keep trackers current, and follow through without reminders.
• Clear written and verbal communication with professional audiences, including senior leaders.
• Discretion with confidential business information