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Operations Manager / Supervisor
Redlands, CA
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Sales & Marketing Laison Braswell Family Senior Care is seeking a sales and marketing coordinator to support our Director of Business Development. What You'll Do You will be one of the welcoming faces of the marketing office while assisting in coordinating the many moving parts required to successfully deposit and move in new residents. Sales & Resident Move-In Support Serve as contact for future residents regarding move-in dates and details Process deposits, transfers, cancellations, and move-in documentation Assists in processing SS benefits, ALW, and Medi-Cal documentation Prepare closing documentation and distribute to internal teams Coordinate with internal departments and vendors for readiness Marketing & Events Assist with planning and executing marketing events Participate in outreach activities and community presentations Prepare and update marketing and sales materials Office & Administrative Operations Track inventory and order marketing materials and supplies Ensure apartments are show-ready with Plant Operations Support a hospitality-focused environment across the communities Travel locally to meet prospects or residents as needed This role may include occasional evenings, weekends, and events based on business needs.
Requirements:
What We're Looking For We're seeking someone who thrives in a fast-paced environment, loves people, and enjoys balancing organization with relationship-building. Qualifications 3+ years experience in administrative, hospitality, leasing, or customer-facing role High school diploma required (bachelor's preferred) Strong organizational and follow-up skills Ability to manage multiple priorities and deadlines Excellent verbal and written communication skills Professional phone presence and customer service skills Proficiency in Microsoft Office (Word, Excel, Outlook) Detail-oriented with strong proofreading ability Ability to work collaboratively with multiple communities Senior living, hospitality, leasing, or healthcare experience is a plus.