Find & Apply For Operations Manager / Supervisor Jobs in Redondo Beach, California

Branch Manager / Operations Manager

• Termite & Pest Control Xtermicon
• 5.0 Redondo Beach, CA Job Details Full-time $80,000
• $110,000 a year 7 hours ago Benefits Paid holidays Paid time off Opportunities for advancement Qualifications Customer communication Field service Service scheduling Staff scheduling Team scheduling English Hiring Driver's License Supervising experience Managing projects Office management Business operations Crew management Full Job Description Job title: Branch Manager / Operations Manager

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Termite & Pest Control Location:

Redondo Beach, CA (on-site, with field visits across LA, Orange County and the Inland Empire)

Pay:

$80,000

• 110,000 per year Job type: Full-time Run day-to-day operations for a growing, family-owned termite and pest control company in Southern California.

You'll lead our field crews and office team and report directly to the owner. About us Xtermicon is a family-owned termite, pest and rodent control company founded in 2015, with local roots dating back to 1960. We serve homeowners, commercial properties, HOAs and communities across Southern California, from LA to Orange County and the Inland Empire. Our work includes termite inspections and treatment, fumigation, termite damage repair, and ongoing pest and rodent control. We're growing through new accounts and selective acquisitions, and we're hiring our first Branch Manager / Operations Manager to run the business day to day. You'll report directly to the owner and run the whole operation rather than one department. What you'll do Lead our field team (pest control technicians, termite inspectors and an in-house termite repair crew) and visit job sites to check quality, safety and the customer experience.

Own the schedule:

work with the admin team to plan routes and jobs, keep recurring pest routes dense and on time, and keep repair projects on track. Manage our office scheduling and customer service team, and resolve customer complaints and escalations.

Grow and keep customers:

coach technicians to sell recurring service plans and add-on services, and reduce callbacks and cancellations. Hire, train and develop field staff, including a lead technician who can step up as we grow. Own monthly targets for revenue, labor cost and job margin, and keep pricing consistent with company policy. Keep vehicles, equipment and chemical inventory safe, stocked and compliant, and coordinate fumigation jobs with our subcontractors. Roll out new field service software and better processes, and onboard new routes and teams as we grow through acquisitions. What we're looking for 5+ years in termite and/or pest control operations, including at least 2 years as a branch manager, service manager or operations manager leading field crews. Experience managing or overseeing termite damage repair, carpentry, remodeling or similar construction work. A track record of keeping crews on schedule while keeping good people engaged.

Strong judgment:

you make routine calls yourself and know when to escalate. Clear, responsive communication with customers, property managers and HOA boards.

Comfortable with technology:

field service software, email, spreadsheets. Valid California driver's license and clean driving record. Strongly preferred Experience at a California termite company that does both treatment and repairs. SPCB Field Representative license (Branch 2 or Branch 3), or willingness to obtain one. Experience with HOA and multifamily accounts. Bilingual in English and Spanish. What we offer $80,000

• 110,000 base salary, depending on experience Paid time off and paid holidays A background check and motor vehicle record review will follow a conditional offer of employment.

Pay:

$80,000.00

• $110,000.

00 per year

Benefits:

Opportunities for advancement Paid time off Application Question(s): How many years have you worked in termite or pest control operations? What is the largest field crew you have directly supervised? Do you have a valid California driver's license and clean driving record? Have you managed termite repair, carpentry or construction work? Do you hold an SPCB license? If so, which branch?

Work Location:

In person