Find & Apply For Operations Manager / Supervisor Jobs in Stanton, California

Operations Manager Crossroads Pet Resort Stanton, CA Job Details Full-time $30

•$40 an hour 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Customer communication Customer retention Guest relations Hiring Analysis skills Recruiting Full Job Description Crossroads Country Club Pet Resort is seeking a new manager to join our leadership team! Crossroads Country Club Pet Resort is a licensed, insured, and veterinarian-recommended pet care facility dedicated to exceptional care for canine companions. We provide large outdoor grass play yards, home-like boarding options, and a VIP (Very Important Pooch) daycare program that delivers daily enrichment beyond group play. Our team brings over 40 years of combined dog training and behavior modification experience and more than 20 years of excellence in pet care. Staff are trained members of the International Boarding and Pet Care Services Association. An attendant lives on-site for added safety and continuity, and we offer a Pet Health Warranty and Loyalty Rewards for client peace of mind. Whether dogs thrive in supervised group play or need one-on-one attention, our staff are skilled at recognizing when veterinary care or extra TLC is needed to keep every guest comfortable, safe, and happy. Job Details —

Operations Manager Type:

Full-Time Hours:

40 hours/week

Schedule:

Position requires coverage across seven days; mornings, afternoons, and evening shifts. Expect a rotating schedule to ensure facility oversight and staff support throughout the week. Oversee daily operations of the facility, ensuring health, safety, cleanliness, and excellent guest experience Manage staffing: hiring, training, scheduling, performance management, and fostering a positive team culture Implement and monitor SOPs, sanitation protocols, and animal handling standards Ensure high-quality care in boarding, daycare, and VIP programs; coordinate with trainers and veterinary partners as needed Track and analyze KPIs (occupancy, retention, revenue per guest, incident reports) and implement operational improvements Handle customer service escalations, client relations, and on-site problem resolution Support retail and sales initiatives, upselling services, and maintaining client engagement programs Maintain compliance with licensing, insurance, and industry best practices Ideal Candidate We're seeking a dependable, experienced operations leader with strong animal care instincts and proven people-management skills. We would prefer a candidate with substantial experience in pet boarding, dog daycare, or a comparable animal care environment Deep understanding of animal behavior and training principles; ability to coach staff in best practices Prior staff management experience, including scheduling, training, and performance coaching Strong customer service and sales aptitude; comfortable handling client concerns and upselling services Analytical skills to monitor KPIs and drive continuous improvement Excellent communication, organizational, and problem-solving abilities Physical ability to participate in hands-on care and respond to operational needs Compensation & Benefits Starting pay: $30

•40/hour, DOE. Monthly range varies with experience. Paid Time Off 401(k)

Employee Discount Paid Training Health Insurance Dental Insurance Vision Insurance Pay:

$30.00

•$40.00 per hour Expected hours: 40.0

•45.0 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person