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Operations Manager - Grow and Manage the Team of a Rapidly growing lawn care company
Job Description
Operations Manager - Grow and Manage the Team of a Rapidly growing lawn care company
• 3.7 Monument, CO 80132 From $100,000 a year - Full-time Apply with Indeed Job Summary Augusta Lawn Care of North Colorado Springs is looking for an Operations Manager to lead our field team and help build the next stage of our company. We serve Colorado Springs and Monument, with plans to expand into Castle Rock in 2027. Our revenue goal for 2027 is $3 million, and our longer-term plan is to grow into multiple locations. We want to build a company customers say is the best they've ever dealt with, where employees take pride in their work and have opportunities to grow. We need someone who can help make that happen. You should have a track record of leading crews, developing people, and improving operations. You'll be responsible for daily field operations, working alongside our Office Manager and Sales. You'll report directly to the owner, who serves as General Manager. He'll help train you on our services, systems, and standards, and remain available for support. The intention is for you to run operations, not have the owner stepping into your role or directing crews around you. Clear responsibilities and mutual trust will be important to that relationship. This role requires field involvement, but it isn't a foreman position. We expect you to coach crews, solve problems, and understand the work. Your main responsibility is building a team that consistently performs without you or the owner having to oversee every job. Responsibilities Team Leadership Lead field technicians and set clear expectations for quality, productivity, safety, and professionalism. Train and onboard employees, and work with the owner on field hiring. Develop crew leaders and help employees improve their skills. Conduct performance reviews and monthly one-on-one meetings. Address performance issues promptly and hold people accountable respectfully. Daily Operations Plan efficient routes and manage daily field schedules across our service areas. Handle weather changes, employee absences, equipment problems, and other disruptions. Ensure crews have the equipment, materials, and job information they need. Manage productivity against budgeted labor hours without sacrificing quality. Find and fix recurring problems rather than repeatedly working around them. Quality and Customer Experience Coach crews in the field and ensure work meets company standards. Coordinate with Office to resolve customer concerns and complete corrections. Ensure crews follow customer preferences and job instructions. Reinforce service procedures, including initial-service photos and customer walkthroughs. Equipment and Safety Oversee vehicle and equipment readiness, maintenance, repairs, and shop organization. Recommend major equipment replacements to the owner. Enforce safe driving, equipment operation, and professional conduct. Communication Keep the General Manager informed about staffing, productivity, quality, and operational concerns. Coordinate with Office and Sales so field execution meets customer commitments. Make daily operational decisions and bring larger issues to the General Manager when needed. Our services include mowing, cleanups, landscape and bed maintenance, landscaping projects, fertilization, aeration and overseeding, irrigation, and snow removal. Some specialty treatment work is subcontracted. Skills and Experience We're looking for someone who has successfully managed field teams and can explain what improved under their leadership. Specific results and strong references matter to us.
Qualified candidates should have:
Experience managing crews, setting expectations, and addressing performance problems. The ability to train employees and develop other leaders. Good judgment under pressure and the ability to prioritize without relying on the owner for every decision. Strong organization, communication, and follow-through. Experience managing routes, equipment, and daily field operations. A commitment to safe vehicle and equipment operation. Lawn care, landscaping, and snow experience are preferred. We will also consider proven operators from related field-service industries. Compensation and Growth Base salary starts at $100,000 annually, plus bonuses , with flexibility for exceptional experience. The bonus structure will be discussed during the hiring process. Relocation assistance is negotiable. We're looking for someone who wants to grow with the company. As we expand, this position could develop into a General Manager role or responsibility for other Operations Managers. That will depend on your results, leadership, and the needs of the business. How to Apply Submit your resume and a brief introduction explaining the teams you've led, the results you've achieved, and what interests you about this opportunity. Our hiring process includes a Spark Hire video interview so we can learn more about your experience and approach to leadership.
Pay:
From $100,000.00 per year
Benefits:
401(k) matching Health insurance Opportunities for advancement Paid time off Professional development assistance Relocation assistance Application Question(s): Are you willing to undergo a job related background check? Are you able to participate in snow operations (nights, weekends, etc)?
License/Certification:
Drivers License (Required)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Bonuses/Stipends
