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Operations Manager / Supervisor
Greenwich, CT

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Quello

Front of House Staff

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Job Description

Now Hiring:
Bartenders | Servers | Hosts | Maître d' | Bussers | Runners At Quello, hospitality starts with how we make people feel. We are building our opening Front of House team and looking for hospitality professionals who are warm, polished, attentive, and genuinely enjoy taking care of people. Whether welcoming a guest at the door, guiding them through dinner, making a cocktail, delivering a dish, or quietly anticipating what a table needs next, every member of our team plays an important role in the Quello experience. We're looking for people who take pride in what they do, enjoy working as part of a team, and want to help us build something special from the beginning. We Are Hiring Bartenders Servers Hosts Maître d' Bussers Runners About Quello Quello is a new coastal Italian restaurant in Greenwich, Connecticut, from restaurateur Joe Campanale. Our menu takes inspiration from the Italian coast, with a focus on pristine seafood and crudo, handmade pastas, seasonal ingredients, and thoughtfully prepared meat and fish entrées. The beverage program will complement the food with a strong focus on Italian wine, cocktails, and the spirit of aperitivo. Our goal is to create a restaurant that feels equally at home for a midweek dinner, a drink at the bar, a business lunch, or a special celebration, a neighborhood restaurant with the food, wine, service, and energy of a destination. What We're Looking For While responsibilities will vary by position, every member of our Front of House team should bring: A genuine passion for hospitality and taking care of people A warm, polished, professional, and positive presence The ability to make guests feel comfortable and welcomed from the moment they arrive Strong communication and teamwork skills Attention to detail and an ability to anticipate guest needs A sense of urgency without sacrificing warmth or hospitality The ability to remain calm, organized, and gracious during busy service Curiosity and a willingness to learn about food, wine, cocktails, and Italian hospitality Reliability, accountability, and respect for fellow team members A willingness to step outside of a specific role when needed to support the restaurant as a whole Pride in maintaining a clean, organized, and professional environment A desire to learn, grow, and contribute to the culture we are building Previous fine-dining or high-level hospitality experience is preferred for certain positions, but experience alone does not define a great candidate. We value personality, professionalism, coachability, work ethic, and genuine hospitality just as much. The Team We're Building We want Quello to be a restaurant where there is no such thing as "not my table." Great hospitality requires everyone, hosts, bartenders, servers, runners, bussers, managers, and the kitchen, to work together. We expect our team to notice what is happening around them, step in when someone needs support, communicate openly, and take collective ownership of the guest experience. We are building a culture that is professional without being rigid, polished without being pretentious, and serious about excellence without losing warmth or personality. We want people who take their work seriously but leave their ego at the door. The Quello Standard At Quello, we don't simply serve meals, we create experiences. Every interaction is an opportunity to make a guest feel welcomed, comfortable, recognized, and genuinely cared for. Excellence comes from preparation, consistency, teamwork, and an unwavering commitment to hospitality. We believe the best hospitality professionals anticipate rather than react, guide rather than sell, and create genuine connections rather than simply complete transactions. Busy service is never an excuse to compromise hospitality. Every guest deserves the same thoughtful, gracious experience, from the first welcome at the door to the final farewell. If you love hospitality, enjoy being part of a strong team, and want to help build the culture of a new restaurant from day one, we'd love to meet you.