Position Overview We are seeking a highly organized, experienced, and bilingual Operations Manager to oversee daily operations across multiple client accounts. The ideal candidate will demonstrate strong leadership, communication, and problem-solving skills, with the ability to manage supervisors, oversee budgets, and maintain operational efficiency. Key Responsibilities
- Oversee daily operations across multiple client accounts and locations.
- Manage, supervise, and evaluate the performance of site supervisors.
- Provide ongoing coaching, mentoring, and guidance to supervisors to ensure operational excellence.
- Serve as the primary liaison between the executive leadership team, site supervisors, and employees, ensuring effective communication and alignment with company objectives.
- Communicate directly with employees as needed to address operational concerns, provide guidance, and support daily operations.
- Oversee departmental budgets, monitor operational expenses, and ensure cost-effective use of company resources.
- Prepare and present operational reports, performance updates, and recommendations to the executive leadership team.
- Conduct regular site visits to monitor operations, assess performance, and ensure compliance with company standards.
- Address operational challenges and implement corrective actions as needed.
- Ensure supervisors and their teams meet company expectations, client requirements, and service quality standards.
- Perform additional duties and responsibilities as assigned by management. Qualifications and Requirements
- Bilingual in English and Spanish is required.
- Minimum of three years of experience in operations management or a similar management role.
- Strong leadership, coaching, and problem-solving skills.
- Experience managing budgets and monitoring operational expenses.
- Excellent organizational, interpersonal, and communication skills.
- Ability to manage multiple accounts, prioritize responsibilities, and work independently.
- Willingness and ability to travel regularly between client locations.
- Valid driver's license required.
- Must successfully complete a background check and DMV driving record check.
- Experience in the janitorial or facility services industry is preferred.
Additional Information This position requires regular travel between assigned client accounts and direct communication with employees, site supervisors, management, and executive leadership.
Pay:
$65,000.00
00 per year
Benefits:
Dental insurance Health insurance Paid time off
Work Location:
In person