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Operations Manager / Supervisor
Bridgeville, DE
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The Restoration Group is looking for an experienced Mitigation Manager to lead our growing mitigation division across Delaware. This is a leadership role for a proven restoration professional who is ready to take full ownership of a department — building the team, driving the results, and shaping what TRG's mitigation operation looks like for years to come. You'll oversee daily operations, develop field personnel, ensure exceptional customer service, and drive profitability across all mitigation projects. If you're ready to lead a high-performing team and grow with an expanding company, we'd love to talk.
COMPENSATION
Base salary: $70,000-$80,000 annually Profit sharing: Year-end bonus based on department performance and profitability The stronger your team performs, the more you earn
WHAT YOU'LL DO
Operations & Production Lead all day-to-day mitigation operations and scheduling across both locations Oversee after-hours emergency response scheduling and operations Ensure operational efficiency and quality from project kickoff through completion Monitor production metrics and drive departmental performance week over week Maintain safety standards and industry best practices on every job Team Leadership & Development Develop, coach, and mentor mitigation technicians and team leaders Build a culture of accountability, professionalism, and continuous improvement Manage and align multiple teams simultaneously across active projects Set clear expectations and hold your team to them — every day Financial Performance & Collaboration Maximize project profitability while maintaining exceptional customer service Coordinate closely with office staff, estimators, project managers, and leadership Identify and resolve inefficiencies that affect margins or team performance
WHAT YOU NEED
Required:
Hands-on restoration and water mitigation management experience IICRC certifications (WRT, ASD, or equivalent) Proven leadership and team development skills Experience managing multiple teams simultaneously Strong organizational and communication abilities Ability to lead emergency response operations, including after-hours events Knowledge of industry standards and restoration best practices A commitment to customer satisfaction and operational excellence
WHAT YOU'LL GET
$70,000-$80,000 base salary Year-end profit sharing bonus tied to department performance A clear pay scale — transparent milestones tied to your growth at TRG 401(k) with company match Paid time off and paid holidays Paid training and certification support Safety equipment provided WHY TRG At The Restoration Group, we're building more than a restoration company — we're building a team of professionals committed to delivering exceptional service and creating real opportunities for growth. We take care of our people the same way we take care of our customers: with honesty, accountability, and genuine investment in their success. This role is a chance to make a lasting impact on our operations and help shape the future of our mitigation division. If that sounds like the kind of work you want to do, we'd love to hear from you. Learn more at trg247.com TRG is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.
Pay:
$70,000.00 - $80,000.00 per year
Benefits:
401(k) matching Paid time off
Experience:
restoration & water mitigation management: 3 years (Required) leadership & team development: 3 years (Required)
