Job Description Help for Job Description. Opens a new window. Planning and Operations Director Full-Time | $74,000 - $81,000 (DOE) Experience Required Are you an experienced leader who excels at organizational management, building trust and relationships, public policy? Do you have a service delivery mindset? If so, the City of Apalachicola needs you to apply to be our first Planning and Operations Director . This role oversees a wide range of essential public operations and is responsible for ensuring critical services are delivered efficiently, safely, and reliably. This executive staff management position completes a variety of assignments relating to organizational operations, the City's community growth and development activities, strategic planning and priorities, and capital improvement planning. This position works collaboratively across the city departments, ensuring priorities are strategically managed, results measured, and service delivery goals met. The Planning and Operations Director must demonstrate transparency, accountability, and trust-building in supporting the City Manager's vision while ensuring staff are equipped and empowered to deliver. Portfolio assignments are determined by the City Manager and may change based on organizational needs. Current areas of oversight for this position include:
- Planning and Community Development
- Public Works
- Parks and Recreation
Utilities Essential Job Functions:
The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time. Plans, organizes, and coordinates the operational and administrative functions and workflow of key city departments/divisions. Directs the activities involved in administering City codes through permits, inspections, development review, and code enforcement. Leads and directs department/division directors/supervisors, facilitates a congruent team within the organization, and ensures continuous improvements across city programs. Manages the development, analysis, and administration of budgets, creates and/or evaluates policies and procedures, administers assigned projects and monitors progress. Recruits and manages staff leadership to execute programs, policies and systems. Provides policy oversight of administrative services including budgetary and human resources needs. Balances the interests of private development with those of the public to encourage development consistent with the Comprehensive Plan and applicable zoning regulations. Collaborates across departments/divisions and provides advice and counsel on complex management issues, and the potential impact of varying courses of action Works with executive management team to define action plans and develop ideas/strategies to fill business process gaps that negatively impact the organization. Ensures city goals are incorporated into performance objectives and provides direction and oversight for progress reporting. Analyzes City studies and reports for impacts upon the community and organization. Performs additional duties to support operational requirements as apparent or assigned.
Education, Experience and Skills Education and Experience:
A combination of education and experience equivalent to a Bachelor's Degree in public administration, planning, urban design, development, engineering, business, or other related field. At least 4 years of experience in a director-level, or equivalent or higher-level, position. OR An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.
Preferred:
Master's degree. 5 or more years in a director-level or equivalent position. Process improvement and/or business process improvement methodology experience. Knowledge, Skills, Abilities and Other Characteristics Job Knowledge Comprehensive knowledge of general laws and administrative policies governing municipal operations, and financial practices and procedures. Thorough knowledge of the principles and practices of effective operations and personnel management, planning and development services, budget management, and strategic planning. Writing Ability to prepare detailed recommendations or reports from analyzed data, information, and assessments. Ability to tailor writing to specific audiences and explain complex thoughts. Excellent oral and written communication. Requires competent public speaking and presentation skills and ability to present facts and recommendations effectively. Promotes positive solution-oriented communication while encouraging staff to view feedback as learning, not criticism. Encourages feedback as a growth tool, and not a threat. Independence and Decision-Making Completes work with substantial discretion defined by general organizational requirements and accepted practices. Resolves issues using discretionary judgment in the absence of any explicit protocol. Overall results determine job performance. Anticipates and identifies potential problem situations and develops resolution strategies. Identifies and fixes gaps in the organization's current state of performance and the desired future state of performance. Technical Skills Intermediate computer skills using Microsoft Office applications and organization systems/software. Fiscal Responsibilities Oversees budget preparation of assigned areas. Reviews and approves expenditures for all assigned areas. Supervisory Responsibilities Manages the work performance of assigned departments and staff. Oversees distribution of responsibility for program and work processes and evaluates program/work objectives and effectiveness. Equitably and effectively assigns responsibilities to others to accomplish projects and meet service demands, ensuring projects are guided by clearly defined roles . Other Characteristics Disciplined, empathetic, strategic advocate, and empowering leader who models the organizational excellence performance standard. Effectively coach, mentor, and inspire colleagues by modeling openness to feedback Ability to set strategic objectives to achieve organization-wide priorities. Ability to assess complex tasks or projects and develop processes to address them. Effective time management and organizational skills, sometimes under strict time constraints. Tact, diplomacy, and resourcefulness in resolving problems and managing stressful situations.