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Operations Manager / Supervisor
Oak Ridge, FL
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Rotech Healthcare Inc.

Director of Operations REMOTE

Job Description

Director of Operations REMOTE Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), employee discount, remote work 6251 Chancellor Drive (Show on map) Oct 07, 2026

About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Overview and Responsibilities Job Summary We are seeking a dedicatedDirector of Operations - REMOTE to join our team. In this position, you are responsible for setting departmental and individual goals based on company objectives and communicates those goals effectively to staff. Develop strategies and action plans to achieve department goals, create objective and measurable criteria that will be used to gauge the results of individual staff's actions, also plan, prioritize, and direct work assignments, develop incentives and tools to help staff meet individual and departmental goals. Also responsible for monitoring the staff's performance and their efforts toward department goals, evaluate the financial performance of their department on a scheduled basis and interface with respective staff and other managers to assure corrective action is taken when problems are identified and hold others accountable in a constructive manner and guide staff through difficulties to achieve department goals and maintain documented improvement plans and staff success.



This position offers a salary range of $80,000-$90,000 per year, depending on relevant experience and the state where the employee is hired. 100% REMOTE Work from Home day one of employment; Must live in the US Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) Accountable for BPO process efficiency

Accountable for the financial and operational performance of the CSR teams in multiple locations

Adheres to and implements all company policies and procedures

Conducts regular performance reviews for all direct reports and approves all performance reviews for all team members reporting up through Director of Operations

Interviews and hires staff as needed as approved by senior management with emphasis on recruiting best-qualified candidates

Keeps current on industry and market place trends

Key focus with interdepartmental relationships at a local, area, region and corporate level

Maintains accurate records at location level for compliance purposes

Maintains and updates all manuals necessary for company operations and establishes processes to evaluate location's compliance with applicable policies and procedures

Maintains appropriate documentation regarding personnel performance

Maintains working knowledge of product reimbursement guidelines

Makes sure team members receive and complete necessary training and provide seamless service to patients

Manage location needs including maintenance and repair requests

Monitors and acts on the team's growth plan in order to achieve or exceed the location's budgeted goals

Provides leadership and accountability within division to drive operational excellence including ticketing efficiency, accuracy and timeliness

Reports directly to the division Vice President

Reviews and approves employee timecards for payroll

Reviews and approves expense reports for division employees

Reviews and approves invoices for Wound Care Division

Works with location employees, referral sources, patients and management team to grow revenue and maintain high level of upfront cash collections

Performs other duties as assigned Travel Travel required up to 20% of time Qualifications Employment is contingent on Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.

Drug screen (when applicable for the position)

Compliance with healthcare facility credentialing process (when applicable for the position)

Valid driver's license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience High school diploma or GED equivalent, required Preferred Education and/or Experience Bachelor's degree and/or a minimum of five years' experience in RT/DME sales or healthcare industry sales, preferred

Experience with medical equipment, preferred

Medical terminology, preferred

Five years of related work experience, preferred

Proven track record of sales success and strong sales skills

Understand sales analysis, revenue management and basic corporate financial structure

Prior experience with Advanced Wound Dressing products Skills and Competencies Effectively communicate in English; both oral and written

Interpret a variety of communications (verbal, non-verbal, written, listening and visual)

Maintain confidentiality, discretion and caution when handling sensitive information

Multi-task along with attention to detail

Self-motivation, organized, time-management and deductive problem solving skills

Work independently and as part of a team Machines, Equipment and Technical Abilities Email transmission and communication

Internet navigation and research

Microsoft applications; Outlook, Word and Excel

Office equipment; fax machine, copier, printer, phone and computer and/or tablet Physical Demands Lift and carry office equipment at times

Requires close vision to small print on computer and/or tablet and paperwork

Requires sitting, walking, standing, talking and listening

Travel via airplane and/or vehicle

Utilize computer for extensive hours Rotech Information Benefits Generous paid time off and paid holidays

Overtime pay for non-exempt positions (as applicable)

Commissionfor Account Executives

Bonus and incentive opportunities

Fixed and variable car reimbursement for Area Managers and Account Executives

Car, mileage, and telephone reimbursement(as applicable)

Employee discount and recognition programs Employee Assistance Program (EAP) 401(k), HSA, and FSA/Dependent Care FSA Medical, prescription, dental, and vision coverage Life insurance, disability, accidental death, identity protection, and legal services Meru Health mental health and Mercer SmartConnect Medicare programs Livongo Diabetes and High Blood Pressure programs Healthcare Bluebook and RX Savings Solutions programs Hepatitis B (HEPB) and TB vaccinations Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.

All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.

Florida applicants - Background screening is required through the

Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/ Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.



Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees. Notify me of jobs like this

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance
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