Find & Apply For Operations Manager / Supervisor Jobs in Sunrise, Florida

Pay:

$60,000.00 per year Job description:

Company Overview:

Founded in 2000, Chetu is a global software development solutions and support services provider. Chetu's specialized technology and industry experts serve startups, SMBs, and Fortune 5000 companies with an unparalleled software delivery model suited to the needs of the clients. As a global company, Chetu employs top talent from around world to serve in various company roles. Along with its expert team of software engineers and project managers, Chetu maintains robust, in-house marketing and sales teams. Headquartered in Sunrise, Florida. Chetu has thirteen (13) locations throughout the U.S. and abroad.

Key Responsibilities People Leadership & Team Development:

Lead, mentor, and support team members by fostering a culture of accountability, performance, and continuous improvement.

KPI Creation & Implementation:

Develop clear, measurable KPIs aligned with organizational goals; ensure team members understand expectations and performance standards.

KPI Monitoring & Reporting:

Track daily, weekly, and monthly KPIs; analyze performance trends; provide transparent reporting to leadership; implement corrective action plans when needed.

Process Creation:

Build structured workflows, SOPs, and operational processes that improve efficiency, consistency, and team output.

Process Compliance:

Ensure all team members follow established processes; conduct regular audits; reinforce adherence through coaching, documentation, and corrective measures.

Performance & Development:

Conduct performance reviews, monitor productivity metrics, and implement development plans that strengthen skills and elevate team performance.

Communication:

Communicate expectations clearly, provide timely updates, and ensure team members feel informed, supported, and aligned with organizational priorities.

Problem-Solving:

Identify operational challenges, analyze root causes, and implement effective, data-driven solutions.

Strategic Thinking:

Make decisions with a long-term, team-focused perspective that supports organizational growth and operational excellence.

Delegation & Empowerment:

Assign responsibilities effectively, empower team members to take ownership, and provide the support needed for success.

Feedback & Coaching:

Deliver timely, constructive feedback and ongoing coaching to help employees grow and reach their potential.

Adaptability & Flexibility:

Navigate change, evolving business needs, and shifting priorities with resilience and a solutions-oriented mindset.

Team Building:

Strengthen team cohesion through collaboration, shared goals, and relationship-building.

Motivation:

Inspire employees to perform at their best and stay aligned with organizational goals.

Compliance:

Ensure adherence to company policies, departmental procedures, and operational standards.

QuickBooks Proficiency:

Candidates must demonstrate strong proficiency in QuickBooks, with the ability to manage daily accounting tasks, maintain accurate financial records, and navigate AR functions efficiently.

Experience:

4+ years of experience in team leadership, operations, or management roles. 2-3+ years of experience with QuickBooks Experience creating KPIs, monitoring performance metrics, and driving accountability. Experience developing and implementing operational processes and workflows. Strong understanding of organizational procedures, compliance requirements, and performance management concepts. Excellent verbal and nonverbal communication, interpersonal skills, and the ability to build trust and rapport with all levels of staff. The ability to analyze data, develop strategies, and make sound business decisions. Strong attention to detail, time management, and the ability to prioritize and manage multiple projects in a fast-paced environment. Empathy, discretion, and professionalism when navigating sensitive performance or compliance situations. Understanding of business needs to develop appropriate team strategies and provide effective support. Ability to leverage AI-driven tools and platforms to enhance efficiency, optimize workflows, and improve decision-making within the department.

Chetu Website:

chetu.com

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance

Work Location:

In person

Job Type:

Full-time Pay:

From $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance

Work Location:

In person