Find & Apply For Operations Manager / Supervisor Jobs in Tamarac, Florida

The Area Director of Operations (ADO) supports the Vice President of Operations (VPO) in overseeing the operational, financial, and clinical performance of multiple assisted living and memory care communities. This role ensures each community delivers exceptional resident care, meets regulatory requirements, achieves financial targets, and maintains a strong organizational culture. The ADO works in partnership with the VPO and corporate team to support company-wide priorities, guide community leaders, and encourage consistent operational practices. The role includes collaborating with corporate team to help create, refine, and implement the organization's Memory Care Program/Philosophy, ensuring consistent, evidence-based, person-centered dementia care across all communities. The ADO also collaborates closely with Executive Directors to integrate the program into daily operations, training, engagement, and environmental standards.

Key Responsibilities:

1. Operational Leadership & Community Support Direct daily operations of assigned community to include but not limited to resident care standards, staffing, occupancy growth, expense management, and regulatory compliance. Provide operational support and facilitate communication with Executive Directors to ensure alignment and timely execution of initiatives. Ensure all communities adhere to company policies, state regulations, and operational standards. Support the VPO in driving performance across occupancy, NOI, labor management, resident satisfaction, and quality outcomes. Conduct routine site visits with corporate team to assess operations, identify gaps, and implement corrective action plans. 2. Strategic Support to the Vice President of Operations and CFO Execute organizational strategies, priorities, and directives established by the VPO and CFO. Provide data-driven insights, operational reporting, and trend analysis to inform Executive Committee decision-making. Assist with annual budgeting, forecasting, and strategic planning for assigned communities. Support VPO/CFO in preparing for monthly reviews, quarterly board and investor meetings, and corporate reporting as necessary. 3. Clinical & Regulatory Excellence Collaborate with Corporate Director of Clinical Services to ensure compliance with state assisted living and memory care regulations. Assist with survey readiness, audit preparation, and corrective action follow-up. Partner with clinical leadership to ensure care plans, documentation, and staffing models meet quality standards. Monitor incident trends and ensure timely, effective follow-up. 4. Financial Performance & Business Management Support occupancy growth through sales leadership, referral development, and market positioning. Review financial statements, identify variances, and implement action plans. Ensure timely collections and follow-up on outstanding balances. Ensure labor management aligns with census, acuity, and budget expectations. Assist with vendor management, contract negotiation, and expense control. 5. Memory Care Program Creation, Implementation & Oversight Collaborate with VPO and corporate leadership to design, refine, and evolve theorganization's Memory Care Program/Philosophy. Lead and support pilot implementations of new memory care initiatives, tools, or engagement models. Partner with community leadership to ensure staff competency, training completion, and program fidelity across all communities. Support communities in embedding the program's core pillars: Communication Excellence, Behavioral Support, Engagement, Environment, Family Partnership, and Staff Culture. Monitor memory care KPIs (behavioral incidents, engagement participation, family satisfaction, regulatory outcomes) and drive improvement plans. Ensure memory care environments meet safety, sensory, and regulatorystandards. Champion a culture of person-centered dementia care throughout theorganization 6. Culture, Leadership Development & Talent Management Coach and mentor Executive Directors and department leaders to strengthenleadership capability. Promote a culture of accountability, compassion, and operational excellence. Support recruitment and retention strategies, especially within Memory Care. Identify high-potential leaders and support succession planning across the organization Education & Experience Bachelor's degree in healthcare administration, business administration, or related field preferred. Minimum of 5-7 years of management experience in multi-site assisted living, healthcare, or senior housing setting. Skills & Competencies Strong leadership and organizational skills Knowledge of assisted living regulations and compliance standards Excellent communication and interpersonal skills High level of integrity and professionalism

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person