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Operations Manager / Supervisor
Dalton, GA
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Fixed Operations Director, Southeast United States
Pay: Not specified
Posted: 4 weeks ago
Location: Dalton, GA (Onsite)
Last Updated: 1 day ago
Hours: Full-Time
Expires: 12/9/2026
Job Description
Publication Date:
October 12, 2026 Fixed Operations Director jobs in the Southeast United States are open now through a confidential search for a Toyota single point dealership that is moving service, parts, and collision under one point of accountability. This Fixed Operations Director job is listed on AUTOjobs.com, the automotive only job board serving the United States since 1995. The dealership wants one leader to run what are now three separate departments as a single business, owning the combined fixed ops P&L across customer pay, warranty, internal, and collision work. The store includes a Toyota Certified Collision Center, and the director reports directly to the Dealer/Operator with no regional layer in between. Department managers for service, parts, and collision report to the director, and the scope covers the main shop, express lane, service advisors, service BDC, technicians, retail and wholesale parts, inventory and purchasing, collision estimating and production, DRP relationships, insurer workflow, and reconditioning support for new and used sales. The director is accountable for gross profit, expense, and net, the absorption rate and the plan to raise it, technician recruiting, retention, productivity, and effective labor rate, parts inventory turns and fill rate, and collision cycle time, touch time, and CSI. The role also covers Toyota CSI, warranty compliance, Toyota Certified Collision standards, audit readiness, customer retention through the owner loyalty program, pricing policy and internal rates across departments, and a weekly operating cadence with the department managers. The dealership is looking for 5 or more years running fixed operations at a franchised dealership as a Fixed Ops Director, Service Director, or multi department Service and Parts Manager, with direct P&L responsibility for at least two of service, parts, and collision. Candidates should be comfortable in a dealer management system such as CDK, Reynolds, or Dealertrack and a collision estimating platform such as CCC ONE or Mitchell, with a track record shown in numbers like absorption, ELR, gross per RO, cycle time, CSI, and technician retention, plus experience hiring and developing department managers. A Toyota or Lexus fixed ops background, collision center management, and time in a single point or family-owned store where the owner is in the building are preferred. The package includes base salary plus a bonus tied to combined fixed ops gross and net, a demonstrator vehicle, medical, dental, and vision insurance, a 401(k) with company match, paid time off, factory paid Toyota training, and relocation assistance for the right candidate. This opportunity fits fixed ops directors, service directors, and parts and service directors in the Southeast and South Central regions who want to run a complete fixed operations department. The search is confidential, the dealership's name goes to finalists only, and the employer will not contact a candidate's current employer without permission. Apply through the AUTOjobs.com listing with a resume. The employer is an equal opportunity employer, and a background check and drug screen are required for the final candidate. Submit your resume on the AUTOjobs.com link provided.
Benefits
Paid Time Off (PTO)
401(k) Plans
Health Insurance
Dental Insurance
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