Find & Apply For Operations Manager / Supervisor Jobs in Waukee, Iowa

Job Overview We are seeking a dynamic and energetic Operations Supervisor to lead and manage daily clinic operations, ensuring a seamless experience for our patients. In this pivotal role, you will drive team performance, sales and marketing strategies, and operational procedures. You will oversee all departments within the clinic to ensure all teams are performing optimally to drive the clinic forward. Your leadership will inspire your team to deliver exceptional customer service while maintaining efficient office functions. This position offers an exciting opportunity for a motivated individual passionate about operational excellence. Responsibilities Supervise daily clinic activities, including sales, efficiency across all departments, and customer service to meet operational goals. Develop team members through effective training, coaching, and performance management. Collaborate with our office manager to complete and oversee onboarding processes, ongoing training, scheduling, and payroll processing to optimize staffing levels and operational efficiency. Identify operational gaps and create cost-effective processes to resolve issues. Effectively rollout any new processes and improvements to the clinic. Implement pricing strategies, sales promotions, and marketing plans to drive traffic. Ensure compliance with safety policies, clinic policies, and OSHA/legal regulations. Utilize management skills to oversee purchasing decisions, vendor relations, and clinic budgeting efforts. Report to COO and Clinic Owner with updates on clinic operations and processes/projects being rolled out. Actively work towards creating a motivated and positive work environment every day through genuine care and passion for employee leadership. Qualifications 3+ years of both operational and leadership experience. 5+ years of customer service experience. Experience in the medical industry is an added bonus. Previous and demonstratable experience in growing and scaling a business through operational excellence. Excellent communication skills with the ability to lead and build high-performing teams. Exceptional confidence and decision-making skills. Experience in employee recruitment, interviewing, onboarding, and training. Demonstrated skills in negotiation, purchasing, bookkeeping, and cash handling. Familiarity with pricing strategies, sales and reporting analysis, and budgeting practices. Ability to manage multiple priorities with excellent time management skills. Join us as our Operations Supervisor where your leadership will make a tangible impact on our clinic! We value positive individuals who thrive in fast-paced environments and are committed to delivering an outstanding experience for both employees and patients. Perks of Employment at

Innovative Wellness:

Health insurance available, including options for dental and vision. Paid time off for full time employees. Monday-Friday schedule with an hour lunch break each day. Generous employee discounts on products and services. Team incentives, contests, and outings. Upbeat, positive, team-oriented work environment. Several career growth opportunities across various areas of the business.

About Innovative Wellness:

Innovative Wellness Center combines medical expertise with root cause functional wellness, evidence based therapies, and technology enhanced care. Our providers take the time to listen, look deeper, and support your health from every angle. Our goal is to empower individuals to understand their bodies, address imbalances at the root, and achieve lasting health over time. We prioritize meaningful relationships over rushed visits or "one size fits all" solutions. By taking the time to listen, assess, and truly partner with each patient, we create care plans that reflect each individual's unique wellness journey. Every recommendation is guided by data, clinical insight, and a deep respect for the body's natural ability to heal. We believe healthcare should do more than manage symptoms. It should support true healing, restore balance, and help people thrive long term. At Innovative Wellness Center, we blend thoughtful medicine, advanced technology, and genuine human connection to support whole person wellness.

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person