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Operations Manager / Supervisor
Winnetka, IL
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Fields Volvo is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships. Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our
to ensure transparency and foster a collaborative environment where team members feel comfortable sharing ideas and promoting from within the organization. What We Offer•Benefits Medical, Dental, Vision, Short•and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services
WHAT WE OFFER
Medical and Dental 401(k) Plan Competitive wages Personal Time Off Growth opportunities
Pay:
$60,000•$70,000 DOE Responsibilities Workforce & Schedule Management Direct departmental scheduling and monitor attendance to ensure optimal coverage. Manage shift swaps and PTO requests in alignment with operational needs and labor policies. Oversee accurate payroll submissions and administrative reporting. Leadership & Team Development Serve as the primary lead, providing daily mentorship, guidance, and training. Foster a collaborative environment where team members feel supported and accountable. Lead departmental meetings and act as the bridge between staff and upper management. Operational Oversight Implement safety protocols and identify areas for process improvement. Manage departmental resources, supplies, and equipment. Execute Quarterly Internal Warranty Audits and monitor key performance metrics. Hiring & Compliance Assist in the hiring, onboarding, and training of new talent. Ensure all team actions comply with company policy and professional standards.
Qualifications Experience:
Previous experience in an Automotive Dealership and proficiency with CDK are required. VOLVO Rover experience is a plus!
Knowledge:
Warranty experience and general accounting knowledge are highly preferred.
Technical Skills:
Proficiency in Microsoft Office Suite.
Soft Skills:
Exceptional attention to detail and a team-first mentality.
