Find & Apply For Operations Manager / Supervisor Jobs in Lafayette, Louisiana

JOB SUMMARY

Coordinate and oversee daily operations of the Communications Center in an efficient manner, utilizing resources necessary to meet system demands and responsibilities. This is a full-time night position.

DUTIES AND RESPONSIBILITIES

This job description is not intended, nor should it be construed, to be an all-inclusive list of responsibilities, duties, skills or working conditions associated with the job. It is intended to be a general description of the essential duties and requirements common to positions of this type and may be subject to change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct activities of emergency medical dispatchers

Monitor performance of the EMD's

Maintain level of professionalism within the communications center

Produce necessary reports to monitor communications center activities

Monitor system resources during peak load times

Handle patient/client inquiries

Handle administrative calls after hours

Coordinate helicopter I fixed wing activities

Coordinate mass casualty incidents

Handle news media

Investigate and critique operational issues; errors, etc.

Delegate operations issues to VPO's

Coordinate swing department after hours

Coordinate safety/haz mat issue of ground & air responses

Coordinate Argus alarms after hours

Handle AOC I Lifeline alarms

Critique delayed responses to emergencies

Maintain safe I clean work environment

Provide daily verbal reports to VPO's

QUALIFICATIONS

High School Diploma or GED. Previous Supervisor Experience Required Knowledge of standard operating procedures for ambulance dispatch, medical protocols, alarm system policies & procedures, computer and phone use. Typing skills and geographical knowledge of certain areas. Please contact Kristen Tanner in HR if you have any questions regarding this position. This posting will close at 5PM on Wednesday, November 11th.