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Strategic Account Manager

Amherst, MA Direct-Hire $75000.00 - $95000.00 Hybrid Job Description

Position Overview Ultimate Staffing Services is actively seeking a talented Strategic Account Manager to join their client's dynamic team in Hampshire County Massachustts. This role is pivotal in driving growth and nurturing relationships with key accounts, ensuring the highest levels of customer satisfaction and business success. The ideal candidate will be adept at identifying opportunities and executing strategic initiatives that align with the company's objectives. Responsibilities

Develop and maintain strong relationships with key accounts to drive client satisfaction and retention.

Identify new business opportunities within existing accounts to maximize revenue potential.

Collaborate with cross-functional teams to deliver tailored solutions that meet client needs.

Analyze market trends and customer data to inform strategic decision-making.

Ensure timely and effective communication with clients regarding new products, services, and enhancements.

Prepare and deliver presentations and proposals to clients, showcasing value and benefits.

Monitor account performance metrics and develop strategies to address any areas of concern.

Negotiate contracts and agreements to optimize profit margins and ensure mutual satisfaction.

Provide feedback to internal teams to improve service offerings and customer experience.

Qualifications

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

3+ years of experience in account management or a related role.

Proven track record of successfully managing strategic accounts and achieving sales targets.

Strong interpersonal and communication skills, with the ability to build rapport with clients.

Excellent problem-solving and analytical abilities.

Ability to work independently and collaboratively in a fast-paced environment.

Proficiency in CRM software and Microsoft Office Suite.

Strong organizational skills and attention to detail.

Required Work Hours Monday - Friday, 1st Shift Benefits

Comprehensive health insurance (medical, dental, vision)

401(k) retirement plan with company match

Paid time off and holidays

Professional development and training opportunities

Employee wellness programs

Additional Details Ultimate Staffing Services prides itself on providing a supportive and engaging work environment where employees are encouraged to grow and develop their careers. The Strategic Account Manager role offers a unique opportunity to make a significant impact within the organization while working with a team of dedicated professionals. Send resume or call 860.524.5573. Salary-$75,000-$95,000 All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Job Reference:

JN -082026-429878