Find & Apply For Operations Manager / Supervisor Jobs in Aberdeen, Maryland

Hub Lead

We are seeking a hands-on Hub Lead to oversee daily logistics and dispatch operations within a fast-paced transportation environment. This role serves as an on-site operational leader, responsible for supporting dispatch staff, maintaining workflow efficiency, ensuring compliance with company procedures, and helping drive overall service performance. The ideal candidate is a proactive problem-solver with strong leadership skills and experience in logistics, transportation, or dispatch operations. Key ResponsibilitiesLead and support a team of Dispatchers, ensuring daily operations run smoothly and efficiently.

Assign workloads, coordinate coverage for absences, and help maintain operational continuity throughout each shift.

Monitor delivery activity, route progress, and operational performance metrics.

Track throughput and communicate operational updates to management.

Provide real-time coaching and support to dispatch staff on routing, customer service, and issue resolution.

Conduct safety meetings and reinforce operational policies, procedures, and compliance standards.

Assist with onboarding and training new team members.

Identify and address operational challenges while maintaining productivity and service levels.

Escalate staffing, equipment, technology, or volume concerns to management as appropriate.

Maintain an active presence on the operations floor and in yard areas to support employees and daily activities.

Availability to work: Monday-Friday, 5:00 AM - 1:30 PM or 7:00 AM - 3:30 PM, with occasional weekend coverage as business needs require.

Minimum one year of experience in dispatching, transportation, logistics, warehouse operations, or a similar frontline operational role.

Previous leadership, team lead, or supervisory experience preferred.

Experience training, mentoring, or directing peers in a fast-paced environment.

Working knowledge of dispatch, routing, transportation management, or similar operational systems.

Strong computer skills and ability to learn new software quickly.

Excellent communication, organizational, and problem-solving abilities.

Ability to work independently, make decisions, and remain effective under pressure.