Find & Apply For Operations Manager / Supervisor Jobs in Buffalo, Minnesota

Operations Manager Direct Hire Buffalo

MN 55313

Schedule - 9 AM to 5 PM Day-to-Day Responsibilities Lead assigned projects to a successful completion Spend significant time in the field actively working alongside technicians and supervisors Travel between active projects to evaluate progress, quality, efficiency, safety, and client satisfaction Conduct client consultations within your assigned service categories and help determine the appropriate scope and approach Serve as a knowledgeable, reassuring point of contact for clients navigating difficult or unfamiliar circumstances Answer questions, explain processes, set expectations, and bring confidence and peace of mind throughout the project Lead, coach, support, and hold field supervisors accountable for their teams and job outcomes Identify problems early and take ownership of solving them before they affect the client or final result Ensure teams have the right staffing, equipment, supplies, training, and direction to execute successfully Maintain exceptional standards for safety, professionalism, documentation, communication, and quality Perform final quality reviews and ensure work is truly complete before a project is considered finished Work closely with company leadership and operations to continuously improve how our services are delivered Help train and develop employees within your service areas and build teams capable of consistently delivering exceptional work Step in wherever needed Must-Have Requirements Naturally takes ownership instead of waiting to be told what to do Is happiest when you're moving, solving problems, and working with people Can comfortably move between physical field work, leadership, client conversations, and operational decision-making Has exceptionally high standards and notices details Can lead with both compassion and accountability Remains calm when situations are emotional, messy, complicated, or unpredictable Understands that vulnerable clients sometimes need patience and reassurance just as much as they need the physical work completed Doesn't believe leadership puts you above the work Can coach a struggling employee, reassure an overwhelmed client, troubleshoot a job, and jump in beside the crew when necessary Thinks in terms of "we" rather than "I" Takes pride in building people, improving processes, and leaving things better than they found them Wants meaningful responsibility and the autonomy that comes with earning trust What We're Looking For Previous leadership or management experience in a hands-on, field-based environment Experience supervising employees and holding teams accountable for quality and performance Strong client communication and interpersonal skills Excellent judgment and problem-solving ability Strong organizational skills with the ability to oversee multiple active projects Comfortable working in physically demanding and sometimes challenging environments Willingness to complete specialized training and certifications required for assigned service categories Valid driver's license and acceptable driving record Ability to travel to job sites throughout Minnesota, which sometimes includes overnight travel Ability to meet the physical requirements of field work and wear required PPE Experience in restoration, environmental services, healthcare, EMS, public safety, construction, specialty cleaning, property services, or another hands-on service industry is valuable, but the right leadership mindset matters just as much Prior experience in sales is a plus Nice-to-Have Skills The ideal candidate would be experienced working with elderly, high needs, vulnerable adults, or troubled youth (something that shows resilience working with challenging members of the community). Candidate Selling Points Team is growing, and we're looking for an exceptional Client Services Coordinator to join our team. We are a passion-built company that helps people through situations that can feel overwhelming, embarrassing, stressful, or even impossible. This role is often the first person who gets the opportunity to change someone's worst day to feeling, and knowing, that help is on the horizon. You may be the person who answers the phone when someone doesn't know where to start. The person who makes them feel comfortable enough to tell us what's really going on. Or the person who takes a complicated schedule with clients, technicians, travel, and changing priorities and somehow makes all the pieces fit. Crisis Clean Team provides specialized cleaning, organizing, disposal, and environmental services throughout Minnesota. We work with individuals, families, social workers, case managers, healthcare professionals, government agencies, and other community partners to help restore safer, healthier, and more livable environments. The work isn't always easy. But it matters. And sometimes changing someone's life starts with simply being the right person who answers the phone. If that sounds like the kind of work you'