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Operations Director

OATS INC

• 3.

6 Columbia, MO Job Details Full-time $80,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications Vendor relationship building Managing public transportation fleets Team leadership Workforce management Senior leadership Full Job Description OATS Transit is seeking a strategic, results-driven Operations Director to lead, optimize, and scale our statewide transit network. Serving a critical mission across an 87-county service area in Missouri, with an office in Columbia, MO, this role directly oversees fleet management, safety compliance, and comprehensive operational support. As a key member of our executive leadership team, you will ensure the delivery of safe, reliable, and efficient public transportation to thousands of community members. If you are a transit professional with a passion for public service and community impact, we want you on our team.

Key Responsibilities Fleet Management & Maintenance Asset Lifecycle:

Oversee the procurement, deployment, maintenance, and disposal of a large, decentralized transit fleet.

Vendor Operations:

Manage relationships with maintenance vendors and fuel suppliers across the 87-county footprint to ensure minimal vehicle downtime.

Capital Planning:

Assist in budget forecasting for vehicle replacements and technology upgrades.

Safety, Risk & Compliance Regulatory Oversight:

Ensure 100% compliance with Federal Transit Administration (FTA), Department of Transportation (DOT), and state regulations.

Safety Programs:

Develop, implement, and enforce robust safety protocols, driver training programs, and accident prevention strategies.

Incident Response:

Lead investigations into operational incidents and oversee the resolution of risk management claims.

Operational Support & Leadership Regional Logistics:

Provide strategic direction to 6 Regional Directors and regional staff to optimize scheduling, routing, and daily performance.

Technology Integration:

Champion the use of transit software, AVL/GPS tracking, and data analytics to improve operational efficiency.

Budget Accountability:

Manage the operations budget, tracking key performance indicators (KPIs) to control costs while maintaining high service standards.

Qualifications Experience:

Minimum of 5-7 years of progressive leadership experience in transit operations, logistics, or large-scale fleet management.

Education:

Bachelor's degree in Business Administration, Logistics, Public Administration, or a related field (equivalent experience considered).

Sector Knowledge:

Prior experience in non-profit, public transit, or rural transit systems is highly preferred.

Compliance Expertise:

Deep familiarity with DOT and FTA regulations, transit asset management (TAM), and transit safety management systems (SMS).

Skills:

Exceptional leadership, analytical problem-solving, and communication skills. Ability to manage a highly decentralized workforce across a vast geographic area.

Salary:

Beginning salary is $80,000 but is based on experience and knowledge. Benefits & Compensation Health Insurance after the 90th day (plus excellent rates for spouse & family coverage) Dental Insurance

• Employee premium as low as $5/month. Vision Insurance
• Employee premium as low as $8/month. Life Insurance
• company paid life.

Generous paid time off (PTO) and paid holidays. Retirement plan with 3% Employer Match plus a top-hat executive retirement plan. Employee Assistant Program Opportunities for professional development and continuing education including an annual bonus for acquiring and maintaining the CTAA-sponsored Certified Community Transit Manager (CCTM) certification/