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Operations Manager / Supervisor
Festus, MO

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Compass Health Network

Senior Director of Dental Operations

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Job Description

Description Lead Dental Operations. Develop Teams. Expand Access to Quality Care. As Senior Director of Dental Operations, you'll provide strategic and operational leadership across dental services within an assigned region, supporting teams, strengthening workflows, and advancing quality, productivity, and performance. Working closely with the VP of Dental Operations and other dental leaders, you'll help create consistent, efficient operations while supporting an exceptional experience for patients, providers, and team members. As a private nonprofit FQHC and CCBHO serving rural communities, we're committed to creating greater access to healthcare and building healthier communities. In this role, you'll have the opportunity to make a meaningful difference while helping dental teams thrive. This is a great opportunity for someone who: Enjoys leading and developing teams across multiple locations. Brings strong dental operations experience and a passion for continuous improvement. Can translate organizational goals, performance data, and operational needs into practical action. Thrives in a collaborative leadership environment and enjoys partnering across clinical, operational, and administrative teams. Is energized by the opportunity to strengthen access to dental care in rural communities. Values accountability, regulatory compliance, operational excellence, and a strong team culture. Key Responsibilities Provide leadership, coaching, supervision, and professional development for assigned dental teams. Partner with dental leadership to advance departmental goals related to quality, productivity, financial performance, and patient experience. Strengthen operational workflows, processes, and systems across assigned sites, identifying opportunities for continuous improvement. Monitor key performance indicators, operational reports, budgets, productivity, and outcomes to identify opportunities and guide improvement. Support compliance with applicable regulatory, safety, infection control, grant, and operational requirements. Partner with clinical, billing, and administrative teams to support effective operations and sustainable performance. Oversee operational resources, including purchasing, inventory, and other site needs. Support dental workforce recruitment, onboarding, development, and retention. Build and maintain strong relationships with dental schools and other community or professional partners as applicable. Contribute to organizational committees, initiatives, and strategic priorities. Serve as a visible, collaborative leader who promotes a culture of service, accountability, and continuous improvement. Requirements, Skills, Knowledge and Expertise High School/GED required Advanced degree in a health-related field preferred At least five (5) years dental experience required if High School/GED is the highest degree obtained At least three (3) years supervisory experience and clinical experience preferred Working knowledge of all aspects of dental operations including regulatory requirements preferred Experience in dental operations start-up preferred A valid, unrestricted driver's license and agency established minimum automobile coverage required You're a people-centered leader who enjoys helping teams grow, succeed, and deliver excellent service. You're comfortable balancing strategic thinking with hands-on operational leadership. You use data and performance insights to identify opportunities and make thoughtful decisions. You communicate clearly, build trust, and collaborate effectively across disciplines and locations. You're adaptable and confident navigating change, solving problems, and improving systems. You value equitable access to healthcare and are inspired by the opportunity to support communities where access to care can be limited.

You connect with our mission:

Inspire Hope. Promote Wellness. About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve. Our network includes Royal Oaks Hospital and Adapt of Missouri , allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri , a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization , it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us? Whether you're joining Compass Health Network or Adapt of Missouri , you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.

We offer:

Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility

•Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program , positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your Impact Whether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact—every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • Health and Wellness Programs