Find & Apply For Operations Manager / Supervisor Jobs in Lee's Summit, Missouri

Operations/Site/Production Manager, NRC and

ES-1 USCIS

Records Operations Support Services (ROSS) U.S. Citizenship and Immigration Services, U.S.

Department of Homeland Security Job Type:

Full-time. (100% on-site, No option for remote or telework)

Pay:

(Open Negotiations) Final Compensation contingent upon contract award, funding availability, and contract requirements.

Benefits:

Full Work Location:

National Records Center, Lee's Summit, MO, and NRC Extension Site 1,

Kansas City, MO Security Clearance:

Must pass a favorable federal background investigation and suitability determination before starting work. Active Secret clearance preferred; U.S. citizenship is required to hold a Secret clearance.

Education:

Bachelor's degree in program management, business or public administration, production, operations, manufacturing or quality management, technical management, information systems, engineering, or finance/accounting, or equivalent management experience.

Period of Performance:

Anticipated start approximately February 2027, contingent on contract award. Description of Work/Agency U.S. Citizenship and Immigration Services (USCIS), part of the U.S. Department of Homeland Security, relies on contractor support to run its records operations. Under the Records Operations Support Services (ROSS) contract, this role works at the National Records Center (NRC) in Lee's Summit, Missouri, a 24/7 operation, and at NRC Extension Site 1 (ES-1) in Kansas City, Missouri. Work at these sites includes file management, retirements, compaction, scanning, mailroom operations, and file redirect. Kenney Business Solutions, Inc. (KBS) seeks an Operations/Site/Production Manager to run day to day production at the NRC and ES-1 across file management, retirements, compaction, scanning, mailroom, and file redirect. This manager acts as Program Manager when the Program Manager is absent, serves as the competent on-site manager with authority to act for KBS, and maintains a consistent daily presence on site. The role also addresses operational concerns, monitors customer satisfaction, develops operational procedures, manages workforce flexibility as workload shifts, and briefs Government oversight staff. This is a proposal position. KBS is preparing a quote to USCIS for the ROSS contract and is recruiting this key personnel role in support of that proposal. The selected candidate will be named in the KBS proposal, and a resume and signed commitment letter will be required. Employment is contingent on contract award to KBS, with an anticipated start of approximately February 2027. Responsibilities Manage production across file management, retirements, compaction, scanning, mailroom, and file redirect at the National Records Center and ES-1. Maintain a consistent daily presence on site and meet Government officials in person within 2 business hours of notice. Be reachable 24/7 for emergencies ; serve as the competent on-site manager with authority to act for KBS. Address operational concerns, monitor customer satisfaction, and develop operational procedures and policies. Analyze training needs and manage workforce flexibility as workload shifts. Present written and oral briefings to Government oversight staff. Experience At least 3 years of project, operations, site, or production management experience within the last 5 years. Records center, warehouse, or mail operations management experience preferred. Experience running multi-shift or 24/7 operations preferred. Required Qualifications Bachelor's degree in program management, business or public administration, production, operations, manufacturing or quality management, technical management, information systems, engineering, or finance/accounting, or equivalent management experience, or a PMP certification in lieu of the degree. Six Sigma Green Belt certification, or ability to earn one within 180 days of start. Active Secret clearance (preferred). U.S. Citizen

•Kenney Business Solutions is an Equal Opportunity Employer.

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Parental leave Professional development assistance Tuition reimbursement Vision insurance Application Question(s): If selected for this position and you DO NOT have an active security clearance. Would you pass and in depth DHS background check? And, would you comfortable being put in for a clearance sponsored by Kenney Business Solutions? Do you have previous experience with the management and operations of Records centers, warehouses, and/or mail distribution? If so, please briefly explain. Do you have experience running multi-shift or 24/7 operations? If so, please briefly explain. Are you Six Sigma Green Belt certified? Or do you have the ability to earn certification within 180 days of contract award? Are you a U.S. Citizen?

Education:

Bachelor's (Required)

Experience:

continuous project, op's, site, or production management : 3 years (Required)

License/Certification:

PMP (Preferred) Security clearance: Secret (Preferred)

Work Location:

In person