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Operations Manager / Supervisor
West Point, MS
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Create and maintain a welcoming and hospitable environment for all guests
Greet and check in all guests
Understand and do your best to meet all guest special requests & preferences
Manage a dining schedule for the kitchen staff
Ensure all hospitality related tasks in the lodge are taken care of each day
Work with the Reservations Specialist to customize corporate events and meetings
Set up and manage bar at the lodge and Kathy's Hill
Plan and execute special events (dove day, shooting tournaments, dining events, etc.)
Manage pro shop (purchasing, inventory, and sales)
Manage and maintain bar inventory
Manage and maintain cigar inventory
Be confident and accurate about all services and amenities that Prairie Wildlife has to offer
Communicate with all staff any details and special needs for guests
Manage email and print marketing materials
Maintain clear communication between staff and guests
Manage and schedule inside and outside Hospitality staff (servers, bartenders, musicians, vendors, etc.)
Ensure each department knows what is expected before a guest arrives and follows through during their stay. (apps, cocktails, shooting times, tours, etc.)
Any task deemed necessary by management Job Description Summary
Work with the reservations specialist to ensure all details and needs of guests of Prairie Wildlife are understood and prepared for. Greet each guest at check in and work with them throughout their trip to ensure that they have the best experience possible. Your primary focus is to enhance the hospitality experience at Prairie Wildlife, from the pro shop to the dining, to the evening events. Hours
Full Time
Weekends and Evenings when needed Dress Code
Business casual
dress appropriately for events and tasks at hand
Pay:
$18.00
$20.
00 per hour
Benefits:
401(k) 401(k) matching Employee discount Health insurance Retirement plan