Find & Apply For Operations Manager / Supervisor Jobs in Butner, North Carolina

PlumbServe, LLC is seeking a dependable, organized, hands-on Operations Manager to lead daily field operations for our plumbing, well, and septic services. We need someone who takes ownership, follows through, and keeps people, jobs, vehicles, and materials organized. You should be comfortable leading technicians, addressing performance concerns, solving problems, and making sure tasks are completed correctly without repeated reminders. At PlumbServe, our promise is "Proving We Care, Through Every Repair." This position helps ensure our team delivers on that promise every day. What You'll Do Lead daily operations Arrive ready to work at 6:30 AM and prepare crews for dispatch by approximately 7:30 AM. Review schedules, work orders, staffing, truck readiness, and material needs before crews leave. Coordinate with dispatch to assign crews, adjust schedules, and keep jobs moving. Monitor job progress, efficiency, and completion throughout the day. Prepare materials, equipment, and job information for the following day. Manage and support the field team Set clear expectations for attendance, workmanship, productivity, and professionalism. Coach technicians, identify training needs, and address performance issues promptly. Enforce company procedures consistently and document concerns. Follow up on assigned tasks and verify completion. Help resolve field problems and customer concerns. Maintain quality and job profitability Review job notes, photos, approvals, and completed work orders for accuracy. Manage callbacks and help identify and correct recurring problems. Monitor labor, material use, and job progress to reduce delays and unnecessary costs. Track operational performance and communicate concerns and solutions to company leadership. Oversee inventory, fleet, and facilities Maintain truck stock so crews have the materials and tools needed for scheduled work. Manage inventory, purchasing, restocking, returns, and tool accountability. Coordinate vehicle and equipment inspections, maintenance, and repairs. Keep the shop, storage areas, and yard clean, organized, and secure. What We're Looking For Demonstrated ability to lead a team and hold employees accountable respectfully and consistently. Strong organization, time management, and follow-through. A dependable, punctual work history. Mechanical aptitude and practical problem-solving skills. Clear communication with technicians, dispatch, customers, and company leadership. Ability to prioritize competing needs and make decisions within company procedures. Comfort using technology to manage schedules, inventory, documentation, and job progress. Plumbing, construction, or service industry experience preferred. Experience with Jobber, CompanyCam, and Sortly is a plus. What Success Looks Like Crews leave prepared and on time. Jobs progress efficiently. Trucks stay stocked and maintained. Documentation is complete. Customer concerns receive timely follow-up. Employees understand expectations, and assigned tasks are completed. This role involves daily interaction with field crews, vehicles, equipment, inventory, and the shop and yard. We're looking for someone who stays involved and takes responsibility for results.

Pay:

$40,000.00 - $69,200.00 per year

Benefits:

Paid time off Application Question(s): This position requires Plumbing and Septic Code Knowledge. What is your experience?

Work Location:

In person