Find & Apply For Operations Manager / Supervisor Jobs in Hooksett, New Hampshire

Operations Manager JAM Logistics — New Hampshire Full-Time | $65,000-$75,000/year + performance incentives About the Role JAM Logistics is seeking a motivated, hands-on Operations Manager to lead daily last-mile delivery operations. This role is responsible for driver performance, safety, staffing, fleet readiness, dispatch operations, and overall operational results. The ideal candidate is a strong people leader who thrives in a fast-paced environment and uses data and accountability to drive performance. Responsibilities Lead daily delivery operations and supervise frontline leadership and drivers. Recruit, onboard, train, coach, and develop employees. Monitor and improve daily operational KPIs. Manage staffing, attendance, scheduling, and performance. Maintain a strong culture of safety, accountability, and teamwork. Monitor fleet readiness, vehicle inspections, and maintenance. Investigate safety incidents and implement corrective actions. Partner with dispatch to ensure routes are properly staffed and executed. Conduct daily team meetings and communicate operational priorities. Identify process improvements and reduce operational waste. Address performance issues while recognizing and developing top performers. Maintain compliance with company, DOT, and safety requirements.

Key KPIs On-Time Departure & Delivery Route Completion Delivery Quality Driver Attendance & Retention Safety Performance Fleet Readiness Route Productivity Driver Performance Dispatch Efficiency Cost Control Qualifications Required:

2+ years of management or leadership experience. Experience managing frontline/hourly employees. Strong communication, organization, and problem-solving skills. Comfortable working with KPIs and performance data. Ability to work flexible hours, including weekends and early mornings. Valid driver's license and acceptable driving record.

Preferred:

Logistics, transportation, warehouse, delivery, or manufacturing experience. Amazon DSP or last-mile delivery experience. Fleet management experience. Lean/Six Sigma or continuous improvement experience. What We Offer $65,000-$75,000 annual salary Performance incentives Paid time off Leadership development opportunities Career advancement Opportunity to help build and grow a high-performing logistics operation Join JAM Logistics If you're an accountable, data-driven leader who enjoys developing people, solving problems, and delivering results, apply today and help us build the future of JAM Logistics. JAM Logistics is an equal opportunity employer.

Pay:

Up to $75,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person