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Operations Manager / Supervisor
Berkeley Heights, NJ

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New York Forwarding Services Inc.

Director of Operations

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Job Description

Director of Operations NYFS is looking for an energetic Individual to join our talented team. Candidate should express strong leadership skills who has a "can do" attitude with the ability to lead, train and continuously develop workforce. Candidate must have strong communication skills and managerial courage to enforce company policies and procedures. Candidate should possess strong managerial skills with knowledge in Foreign Military Sales and Commercial Ocean, air, import, export, warehousing and distribution and all modes of transportation. This position requires that the candidate have a thorough knowledge of Foreign Military Sales contract management, logistics management, case management, government regulations, US Customs requirements, AES compliance, TSA requirements and compliance and have a clear understanding of government to government sales. Essential Duties and Responsibilities
  • Hard Skills
  • Leading and managing the day to day operations of the site.
  • Oversee the management of staff and handling of staff related issues.
  • Ensuring that site operations are in compliance with industry standards and government regulations.
  • Addressing operational issues or emergencies promptly and effectively.
  • Implementation and improving operational procedures and policies to enhance efficiency and safety to include developing and/or updating current standard operating procedures.
  • Manage relationships with external entities such as government agencies, local communities, vendors etc.
  • Ensure client satisfaction and handle any escalated client issues professionally.
  • Prepare, revise and submit reports, budgets and other documentation
  • Negotiate and monitor contracts for necessary services and goods.
  • Communicate with upper management regarding operational issues both tactical and strategic. Suggest possible improvements.
  • Conduct employee reviews, quarterly and yearly
  • Other duties as delegated Additional Requirements
  • Soft Skills/Personal Traits
  • Adaptability
  • Maintaining effectiveness in varying environments and with different tasks responsibilities and people.
  • Analysis/Problem
  • Identifying and understanding issues, problems, opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
  • Creativity
  • Implementing high-quality new processes, products, services or solutions, which meet or exceed the needs and expectations of clients.
  • Executive Judgment
  • Applying broad knowledge and seasoned experience when addressing complex issues. Defining strategic issues clearly despite ambiguity. Taking all critical information into account when making decisions. Making timely, tough decisions.
  • Follow-up
  • Establishing procedures to monitor the results of delegations, assignments, or projects; taking into consideration the skills, knowledge and experience of the assigned individual and characteristics of the assignment or project.
  • Initiative
  • Making active attempts to influence events to achieve goals; self-starting rather accepting passively; taking action.
  • Planning and Organizing/Work Management
  • Establishing a course of action for self and/or others to accomplish a specific goal; planning proper assignments of personnel and appropriate allocation of resources. Establishing procedures to monitor the results of delegations, assignments, or projects.
  • Client Dedicated
  • Works in partnership with clients and prospects to understand and anticipate their business needs.
  • Negotiation
  • Effectively exploring alternatives and positions to reach outcomes that gain all parties support and acceptance.
  • Team Centered
  • Builds productive working relationships, based on mutual trust, to develop quality solutions for clients and to meet customer requirements. Qualifications
  • 5-10 years verifiable successful leadership experience
  • 5-10 years Foreign Military Sales experience
  • Bachelor's Degree in Supply Chain Management, Business Management, Industrial Management or a related Field
  • Experience in handling LCL and FCL Ocean Shipments
  • Experience in handling Air Shipments, IAC (Indirect Air Carrier), IATA (International Air Transport Association) process and procedures
  • Experience with dealing with TSA and Customs to include rules and regulations.
  • Import and Export Policies and Procedures
  • Knowledge of AES (Automated Export System)
  • Experience of Hazardous Material/DG/IMO process, certification a plus
  • Hold a DCSA or DoD, (Defense Counterintelligence Security Agency) (Department of Defense) SECRET Security Clearance. Or ability to obtain one.
  • Knowledge of ITAR (International Traffic in Arms Regulations)
  • .
  • Ground modes of transportation experience to include small package, LTL, truckload to include carrier vetting, negotiation and selection.
  • Contract / P&L / Budgeting Experience
  • Proficient with Microsoft Suite Products, Word Excel, PowerPoint, Project This is a direct hire opportunity and the salary is based on experience.
Job Type:
Full-Time Ability to
Relocate:
No relocation fees available, must live and have the ability to commute to New Jersey 07922.
Work Location:
In person, no telework available
Job Type:
Full-time Benefits:
Work Location:
In person
Job Type:
Full-time Experience:
Leadership:
5 years (Preferred)
SAP Supply Chain Management:
10 years (Preferred)
Work Location:
In person

Benefits

  • Dental Insurance