Find & Apply For Operations Manager / Supervisor Jobs in Lodi, New Jersey

IMPORTANT

AUTOMOTIVE

INDUSTRY EXPERIENCE REQUIRED

Applicants MUST have previous professional experience working in either:

Car Rental Industry:

Experience with vehicle rentals, reservations, rental agreements, fleet operations, or rental sales.

Automotive Sales Industry:

Experience working at a car dealership in vehicle sales, sales management, or closely related sales operations. Applicants without experience in at least one of these two industries will not be considered. General retail, customer service, office administration, or unrelated management experience alone does not satisfy this requirement. About Mannn Rent-A-Car Mannn Rent-A-Car LLC is a growing New Jersey-based vehicle rental and fleet management company. We are seeking an experienced, dependable, and self-motivated Lead Rental Coordinator / Automotive Operations Manager to oversee daily operations, improve fleet utilization, manage customer relationships, and support the company's continued growth. This position is intended for someone who already understands the automotive rental or sales environment and can apply that experience with minimal training on basic industry practices. We are not looking for an entry-level candidate. We need someone who can take initiative, make informed operational decisions, solve problems, and help manage the business independently. Key ResponsibilitiesRental Operations & Fleet Management Coordinate daily vehicle reservations, pickups, returns, and extensions. Monitor vehicle availability, rental status, and fleet utilization. Maintain accurate rental agreements and customer records. Coordinate vehicle inspections, cleaning, maintenance, and repair appointments. Ensure vehicles are ready for scheduled rentals. Identify opportunities to reduce vehicle downtime and increase rental activity. Automotive Sales & Customer Relations Respond to rental inquiries by phone, text, and email. Convert qualified customer inquiries into confirmed reservations. Explain rental rates, requirements, policies, and available vehicles. Follow up with prospective and existing customers. Resolve routine customer concerns professionally. Identify opportunities to improve customer retention and repeat business. Payments, Billing & Collections Monitor rental payments and outstanding balances. Contact customers regarding upcoming and overdue payments. Track rental extensions and enforce established payment policies. Maintain accurate billing and customer account records. Escalate unresolved collection issues to ownership. Tolls, Violations & Administrative Management Review toll charges, traffic violations, and related notices. Match charges to rental agreements and responsible customers. Prepare invoices and track outstanding payments. Maintain accurate records and follow billing deadlines. Monitor automated administrative processes and resolve exceptions. Operational Leadership Independently manage daily priorities and workflows. Identify operational problems and implement approved solutions. Provide daily updates on rentals, payments, customer issues, and fleet availability. Maintain organized records and efficient business processes. Assist with training and overseeing additional employees as the company grows. Work directly with ownership to improve operational performance and profitability. Required Qualifications Previous professional experience in car rental operations OR automotive dealership sales . Working knowledge of vehicle rental processes, dealership operations, or automotive customer transactions. Ability to independently manage multiple responsibilities. Strong sales, customer service, and communication skills. Experience working with customers, contracts, payments, or vehicle-related transactions. Strong organizational and problem-solving abilities. Proficiency with computers and business management software. Ability to work in a fast-paced environment with limited supervision. Strong attention to detail, professionalism, and accountability. Preferred Qualifications Previous management or supervisory experience in a car rental company or dealership. Experience with fleet management or vehicle inventory systems. Experience using rental management software. Experience with accounts receivable, collections, or customer billing. Demonstrated success improving sales, operational efficiency, or customer retention. Who Will Succeed in This Position? We are looking for an automotive industry professional who: Already understands how a car rental company or dealership operates. Does not require constant supervision to complete daily responsibilities. Can recognize operational issues and take appropriate action. Understands the importance of sales, customer satisfaction, and profitability. Can confidently communicate with customers and enforce company policies. Is comfortable taking ownership of daily business operations. Has the potential to grow into a larger management position. How to Apply Interested candidates should apply through Indeed. Want to stand out and potentially move through the hiring process faster? Email us a short video (approximately 30-60 seconds) introducing yourself, sharing your automotive industry experience, and explaining why you would be a great fit for this role.

Send your video to:

mannnrentals@gmail.com We look forward to hearing from motivated candidates who are ready to make an impact!

Pay:

$20.00 - $26.00 per hour Expected hours: 30.0 - 45.0 per week

Benefits:

On-the-job training Opportunities for advancement

Work Location:

Hybrid remote in Lodi, NJ 07644