Find & Apply For Operations Manager / Supervisor Jobs in Montclair, New Jersey

Multi eXPress Manager 2 Sodexo - 3.6 Montclair, NJ Job Details Full-time $77,605 - $100,430 a year 21 hours ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Performance reviews Staff supervision Team member evaluation Serving clients Managing teams in a customer support role Mid-level Frontline customer support management Team development Hiring Compliance management Professional development support Team training Quality compliance management Organizational skills Patient transport coordination Hospital staff management Operational excellence initiatives Business operations Cross-functional collaboration Associate's degree Cross-functional team management Process management Leadership 2 years Call center management Communication skills Negotiation Senior leadership Full Job Description Sodexo is seeking a Manager to support Patient Transport and Call Center departments in Montclair, NJ. Hackensack Meridian Mountainside is a 365 bed community hospital in Montclair NJ. This position will be directly responsible for the daily throughput. The hours are primarily Day Shift with weekend and holiday coverage as needed. Patient Transport experience is recommended. This is a full service, union account overseeing a team of 35. About the job Oversee and manage critical support services that keep operations running smoothly, including Transport, Concierge, and the Service Response Center. Ensure consistent and equitable performance across automated systems, lead hiring and training for team members, and step into the Operations Manager or General Manager role when needed. Deliver operational excellence while driving service quality and efficiency across multiple areas. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range:

$77605 per year - $100430 per year What's in it for you Lead multiple service areas and manage key operational systems. Shape service standards to ensure seamless client and customer experiences. Grow professionally through cross-functional leadership and operational oversight. Influence efficiency and customer satisfaction through daily operational decisions. Guide hiring, training, and development for service teams. Step into higher-level leadership roles as needed, expanding your experience. Work in a dynamic environment with opportunities to impact service delivery directly. What you'll bring Experience managing multiple service lines or operational areas. Knowledge of operational systems, compliance, and standards enforcement. Expertise in hiring, training, and developing personnel for high-quality service. Flexibility to assume senior leadership responsibilities when required. Excellent communication and organizational skills for complex operations management.

Requirements Education Requirement:

Associate degree or equivalent experience

Management Experience:

2 years

Related Experience:

2 years What we offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. Who we are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.